Concentra Urgent Care

Reviews

• JJ

  jacy

  Nov 10, 2025
  1.0
  only came here because it was the clinic my job sent me to. the nurses were nice but the doctors wouldn’t listen to a thing i told them. i was still having problems with my injury. all they could think of was do more physical therapy, but i said that doesn’t help me. i go back in there, they see a little movement and write me off as 100%, because they already did that to me,, then im back in here and my issues are still the same. then they kept saying to just ignore it,, and one even said there’s nothing else i can do for you here so go back to work. i was later told they were supposed to refer me to a specialist or someone who cann do something then. but i never heard about it from them. so when i did ask to be referred to one, they started telling me ill be paying out of pocket and they did everything they should,, basically trying to convince me otherwise. i said i still want the referral, and they said i have to get it from somewhere else and they discharged me. i am back at work, written off to do full duty (which where i work is all heavy duty) but my injury is still messed up and im forced to work on it, because they wrote me off instead of helping my situation. luckily my supervisor understands and lets me take a break when i need it. also one doctor was really rude. she was saying a bunch of things to me and then asked how i feel about it. i said “what do you mean?” and she goes “i was speaking english 😐”. like excuse me wth. and when i saw her again after doing some PT, i told her i can do some basic things, but overall it doesn’t work or move how it should. we started going back and forth for a minute because her response was “well i think you can”.. ??? so i literally showed her that i couldn’t,, and she kept to the same response. that i cann move them and PT wouldn’t have written me off if i couldn’t so obviously i can and probably just wanna think i can’t. what in the ? but PT only wrote me off because i went through the full set of 2 weeks, so on the last day, they asked to see it move, and when they saw i couldn’t do it,, they said work on that at home. so when she was coming at me i was like whattt ?? i just showed youu i couldntt ???? so she set up for me to do acupuncture then changed it to more PT. she prescribed a buncha pills (which i didn’t like taking cs even another doctor told me pills won’t cure you,, and i js didn’t think i needed them) and at first i had given her a pharmacy kinda far so i asked if she could change it to a different one and i even apologized because i hate feeling like im bothering people. she said it was fine, then proceeded to moan and groan while changing it in front of me. then had me get up and pushed me out of the room, shut the door and didn’t come out for a min. which i thought was weird at the time because they usually walk out with you when everything’s done. and i was right to think so because after that, everything for me was getting messed up, and i could swear it was her doing. i was getting calls everyday to go to acupuncture and i would tell them everytime that was canceled and im not doing that. then i needed to confirm my PT so i called in and gave my info. all of a sudden, they said im nowhere in their system. then they told me my PT appointment is at 8:30 pm. after my actuall appointment, i got a call saying i missed it and i told them i had called earlier and they told me 8:30, and they said they don’t even do appointments that late. and that i’m also scheduled for acupuncture. i had to tell them againn i was never doing that. SIGH. i have a personal friend whos now helping me with my situation, because this place didnt. ultimately,, they were completely ignoring my issues, brushing me off, and trying to just rush me back to work. i would never recommend this place to anyone and would actually recommend they go anywhereee else. and now all of this is just crazy to me. why are you in this field of work,, if you’ve no interest in actually doing the work ?
• EL

  EMMA Lomeli

  Nov 10, 2025
  5.0
  I came in for a screening from work, it was my first visit there but the receptionist was super nice it sucks I didnt get her name but she was very professional and kind. The process was pretty fast didn’t have to wait very long I did all paper work through my phone when I was called in the nurse that attended me was super nice as well (also didn’t get her name 😢) overall a good experience some receptions/nurses can be rude and the wait can be pretty long but not for me 😁
• PP

  Priscilla

  Nov 10, 2025
  5.0
  Edgar was quick and friendly, he made my checking in and intake while I was panicked seem like a breeze. I came around 5:15pm on a Saturday night and was expecting to be there a while but was see within 15 mins and home about 1.5 hours later. Avoided stitches and am glued up but my finger will be fine! Thank you!
• PG

  prab god

  Oct 30, 2025
  1.0
  My experience with this business is completely unpleasant! My company made an appointment at this location with an electronic authorization generated. Still when I checked in the rep at the front desk wasn’t sure she knew what to do she was checking with other reps which is still fine. After a while she asks me to again enter all the details in a paper form wchich they had on the electronic authorization. After all that she said I will get a text on my phone but that never happened. I went back twice in 2 hrs wait but still she kept on saying I should get a text wait! Finally third attempt I had to go back and tell her it’s been 2.5 hrs wait on the text and asked her to check the phone number she had written down which was completely wrong. Upon fixing the number finally I got a text and filled in the details and submitted for next stage. This lady had no remorse for the mistake she had done upon enquiring thrice she was not inclined to check what was wrong! Next when they were supposed to get the sample again drama one more wait since they screwed up the data in their system with social in dob field and dob somewhere else I guess which was told to me. With all that drama a simple sample collection which could have been done in 20 mins they made me wait 3 hrs and the worst part is they are not even sorry for their mistakes! Not sure such a big business could have such inefficient associates. If allowed I could have put Zero stars, beware of this place guys!
• BB

  Breee

  Oct 22, 2025
  1.0
  I came in looking to get a physical done for a program I will be attending and a titer. My pcp could not schedule me in sooner so I figured trying an urgent care would be my best bet. I asked if they did these types of medical clearances and labs and they were rude pretty much off the bat. One of them was training so I understand she does not have all the answers but both her and her preceptor were incredibly rude I tried to be positive because I figured they had a bad day. When they came back from asking the provider if they said they would be able to, they said no because they did not have my immunization record and when I told them I brought it with me they were immediately annoyed. It also seemed like they tried to talk me out of paying out of pocket for this blood work/exam which they semi-successfully did because I did not trust them ensuring the labs were sent properly. I only got the physical here because I just wanted to get something uploaded to my portal for school. I get it, it is inconvenient I come in on a Saturday to do this physical that should be done by a primary but this was quite literally MY LAST OPTION. I work in an ER and know it can feel like a waste of time but maybe consider that the patient does not want to be there either, insurances are a pain. The provider was an older doctor and was kind as were all the medical assistants in the back, the two medical assistants in the front, however, should be rotated. I would not recommend coming here unless your employer is paying :)

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