Concentra Urgent Care

3.5
3103 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
9405 Fairway View Place, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.5
3,103 reviews
5 stars
1,634
4 stars
250
3 stars
184
2 stars
205
1 star
830

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff attitude is mixed; while some customers found staff friendly and helpful, others reported rudeness and unprofessional behavior, particularly at the front desk.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations, even with appointments.

Service Efficiency

Some reviews highlighted efficient service and quick processing, while others noted significant delays and disorganization in handling patient check-ins.

Cleanliness

The facility is generally noted for being clean, which received positive remarks from several customers.

Patient Care

While some patients reported positive experiences with attentive care, others felt dismissed or inadequately treated by medical staff.
  • AV
    Alexis Vazquez
    1 day ago
    1.0
    Came at 5 am for a deep cut on my hand that wouldn’t stop bleeding. Left because the front desk was rude and inattentive. Leaving me to sit in the waiting room holding a bloody gauze.
  • IH
    Inmer Hernandez
    4 days ago
    5.0
    Incredible experience, from the front desk to the team in the back to the podiatrist.Everyone I applaud for showing interest, and for caring . Thanks for going above and beyond.
  • AK
    Andrew Kinney
    5 days ago
    1.0
    This place has the most incompetent window licking staff I have ever dealt with. I waited over 4 hours just to be forgotten about in the lobby. They did not even let me do my physical therapy testing that was required for my job. You would be better off slamming your head between a door, then sitting foot in this office.
  • LN
    Liz Nunn
    6 days ago
    1.0
    I was sent to the emergency room because my oxygen level was 92. So I went, and when I got to the ER it was 95. 150 dollars and 5 hours of my time to find out I'm just sick. I got a breathing treatment and released.
  • TT
    Tami Tripp
    Dec 22, 2025
    1.0
    Need a better system for physicals for clients. Even when you have an appointment you don't get seen for hours. Your forms for doing physicals needs to be updated with exactly what your front desk check in process is with your staff they need more detail on your forms so they can enter the information in your billing system in a more efficient manner. Last thing it took 3 of your staff to try an draw blood from both my arms and still blew out my veins on both arms When I asked if they could butterfly my hand they said that it was against their policy . I will not be sending any more staff to this clinic.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 9405 Fairway View Place, Rancho Cucamonga, CA 91730, USA.