Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.1
549 reviews
5 stars
363
4 stars
45
3 stars
38
2 stars
25
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and compassionate, contributing to a welcoming environment.
Wait Times
Many reviews highlighted long wait times, with some customers expressing frustration over delays even with appointments.
Service Efficiency
While some experiences were quick and efficient, others noted disorganization in the check-in process and scheduling, suggesting room for improvement.
Overall Experience
Despite some negative feedback regarding wait times and organization, many customers reported positive experiences and recommended the facility for its caring staff.
- HLHayden LeroyJan 5, 20261.0When I got there I had already done the pre check paperwork. I was then given paper copies of paperwork to fill out with all the same information. What is the point with pre check paperwork if you have people do it again when they arrive. Seems very inefficient. My visit was for employment drug and physical testing. I was told they would be sudmitted the same day and they were not. 3 days later I called and was given the number for the testing facility and they told me my specimen was still in transit. Seems inefficient. I waited in the waiting room for 30 mins. So thy could collect for the drug test. Then I was taken back to a room where I waited for another hour before being seen. I could tell the Dr. knew he was behind and it took him 5 mins to do the physical testing. I waited and hour for 5 mins! Seems inefficient to me. I was on a lunch break which should have covered the time to get everything done. Instead it took over 2 hrs. I wasn’t rude to anyone and everyone was kind to me but it should not have taken that long to get these tests done. I was needing to start my new job today the 5th and there shouldn’t have been any reason that I couldn’t except for inefficiency. I now have to wait for an entire week before starting and has put financial stress on myself and my family. I realize that everyone will point to the other company for blame but I just want whoever will read this to know even if it doesn’t really matter and no one will ever think about it again and it gets buried in all the other comments. A family was greatly impacted in a negative way and it’s unfortunate. It could have been prevented. Sincerely HL
- AAANWJan 5, 20264.0Jenna was amazing! Very professional and personable! Didn’t get the guys first name at the front desk but he was great too! The Dr. seemed rushed and done for the day
- ZMZEUS MENDOZADec 23, 20255.0At Concentra, the entire staff are the people who make every visit to the doctor feel welcoming and efficient. Their dedication, professionalism, and compassion ensure that patients receive not only excellent care but also genuine support. We’re grateful for the energy and commitment they bring to our community each day."*
- KMKevin MitchellDec 22, 20254.0I had a longer than expected wait, but once I was taken back the process proceeded rather quickly. I can’t say that the staff was very friendly, but they weren’t mean either.
- EREdward RolandDec 15, 20255.0Jenny is extremely nice young lady. Great skill set and very personalable. She's is detailed in her explaining of key terms for procedures.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers prompt and effective care for injured employees including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical and Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located?
It is located at 5635 W. Las Positas Blvd, Suite 401, Pleasanton, CA 94588, USA.
What are the operating hours of Concentra Urgent Care?
The clinic operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
No, Concentra Urgent Care is closed on major holidays such as November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 925-520-0055 or by fax at +1 925-520-0099.
Where can I find more information about Concentra Urgent Care services online?
Visit their official website at https://www.concentra.com/urgent-care-centers/california/los-angeles/pleasanton-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage for more details.
Can I find any fitness centers near Concentra Urgent Care?
Yes, Kinect Performance and Kinect Sport & Fitness gyms are nearby, which may be convenient for patients interested in maintaining or improving their physical health.
Are there any parks near Concentra Urgent Care where I can relax before or after my appointment?
Creekside Park is close to Concentra Urgent Care, offering a pleasant outdoor space for relaxation before or after your visit.
What dining options are available near Concentra Urgent Care?
Nearby dining options include Mrs Lin's Kitchen, a Chinese restaurant, and Nuubia Chocolat, a dessert and coffee shop, ideal for a meal or snack around your appointment time.
How can the nearby Pleasanton Airport Service help me reach Concentra Urgent Care?
Pleasanton Airport Service offers taxi services, which can be a convenient transportation option for reaching Concentra Urgent Care from the airport or other locations.