Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.8
60 reviews
5 stars
56
4 stars
1
3 stars0
2 stars
1
1 star
2
- MBMichelle bachusAug 31, 20255.0What a pleasant experience I had with Maria, thank you Maria for your time, she was so professional and very caring. thank you
- YMYvonne MangumMar 25, 20255.0Jada is wonderful and professional. Happy we used the key.
- DADan AdlersteinJan 23, 20255.0Highly recommend. Would/will use again.
- JWJamie WebbFeb 14, 20245.0As a care manager I work with many providers. The Key is responsive, professional and provides caring support to my clients.
- JWJill WerdenJul 19, 20231.0If The Key would like to sit down and hear honestly about why we dismissed them after over 3 years of using their service, they are welcome to contact me any time.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey provides trusted in-home care, respite care, senior personal care, elder care, and companionship to seniors and adults with disabilities, emphasizing a healthy mind, body, and spirit.
How does TheKey ensure the quality and reliability of their caregivers?
Caregivers at TheKey are highly trained professionals backed by an insured home care agency, providing oversight, guidance, and backup caregivers as needed to ensure reliable, safe, and professional care.
Is home care from TheKey available 24/7?
Yes, TheKey provides 24/7 home care services, including holidays, weekends, evenings, and overnight care.
Does TheKey accept long-term care insurance?
TheKey is an approved provider with most major Long-Term Care insurance carriers and offers free assistance to help clients navigate the claims process.
What measures does TheKey take to protect clients from COVID-19?
TheKey follows CDC and local safety protocols, provides appropriate PPE to caregivers, and most caregivers and staff are fully vaccinated against COVID-19.
Where is TheKey - Senior Home Care located?
They are located at 1055 E. Colorado Blvd, Pasadena, CA 91106, USA.
What nearby medical services are available to TheKey clients in Pasadena?
Nearby medical services include Kaiser Permanente Vision Essentials by Kaiser Permanente, Pasadena, an ophthalmologist and optometrist, and Autism Learning Partners San Gabriel Valley, providing additional medical support.
How can nearby transit or travel services support visits to TheKey - Senior Home Care?
HORF Compassionate Transit & More offers travel services that can assist clients or families with transportation needs around Pasadena to access TheKey's home care services.
Are there financial and legal services near TheKey - Senior Home Care that clients might find useful?
Yes, nearby services include Alpha Legal Partners and Nabhan Law for legal assistance, and Avanta Financial Group for financial services, which may help clients with planning and management needs.
How can families contact TheKey - Senior Home Care for their services?
Families can contact TheKey via phone at +1 626-522-8790 or email at careteam@thekey.com. More information is available on their website at https://thekey.com/locations/california/beverly-hills-and-pasadena.