Homewatch CareGivers of Pasadena

Reviews

• JJ

  jsethi

  May 30, 2024
  5.0
  We contacted Angelica in the months before my parents moved into the area. She came to our house, did a thorough assessment of what would be helpful to them, helped us find fantastic and reasonable (or free) services, and then was available to help guide us afterwards, when my parents were in need of crucial healthcare. She consulted with us at the hospital, and later came to visit and assess needs at a nursing facility. She is extremely experienced and knowledgeable, compassionate and insightful and patient. Months later, when we finally needed to make use of home aides, Homewatch found us two utterly fantastic aides -- and the rates were in the ballpark of what we would have paid had we found people on our own. They were incredibly helpful to us and we feel very lucky and thankful to have found them. Eventually, my parents were able to resume care for themselves. Highest recommendation.
• CJ

  Cynthia Jackson

  Aug 27, 2023
  5.0
  Angelica is amazing. She is attentive and empathetic to your needs. She assigned us a wonderful care giver, Ameli, and she is amazing with my 93 year old dad. Angelica and Ameli are now part of our family!! Highly recommend.
• AA

  Arlene

  Jul 20, 2023
  1.0
  We scheduled care service with Homewatch CareGivers of Pasadena, CA, twice. Both times the verbal and written communication was either lacking or completely non existent. Honestly, quite scary. The first scheduled care person ended up at the wrong client’s house. Later, when the agency contacted her, she was provided inaccurate and incomplete info on me. With no unit number, wrong phone number and no last name, how was she expected to contact me. Luckily, the care person was resilient. Also, it turned out that the care person scheduled for my second 3-day week care was notified at the very last minute from this agency! In my opinion, this agency does not appear to be professionally administered. For “me,” I do not expect the office staff to communicate effectively and efficiently in the future, or apply HIPPA safe practices. I will not use again. Pros: Both care persons, however, were awesome; they were very personable, clean, and performed their duties exceptionally well.
• CW

  Chuck Westek

  Jul 9, 2022
  5.0
  Received prompt attentive services
• SA

  Sean Arian

  Jun 22, 2022
  5.0
  Nevino and Angelica were amazing to work with when we were trying to get my aunt home from the hospital. They let us know what our rights were and helped us navigate with the insurance company. There were many points where the insurance company, hospital or others tried to give us less than we were entitled to, and Angelica did a great job in letting us know and supporting us in getting my aunt the care she needed in the home.

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