Business Details
About
Eye Care CenterCorrective Lenses StoreOptometryOpticianProtective EyewearEyeglass RepairSite for Sore Eyes
Primary Eye Care, Contact Lens Fittings, Red Eye Evaluations, Diabetic Retinopathy Screenings.
Location
Site for Sore Eyes - Palo Alto
460 University Avenue, Palo Alto, CA
94301, United States
Hours
Reviews
4.7
163 reviews
5 stars
149
4 stars
4
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and patient, providing excellent customer service throughout the eye care process.
Expertise
Doctors, particularly Dr. Lam and Dr. Pouw, are noted for their thoroughness, professionalism, and ability to address complex eye issues effectively.
Product Selection
Customers appreciate the wide variety of frames and lenses available, often highlighting the quality and unique options offered.
Efficiency
Many reviews mention quick appointment scheduling, efficient service, and fast turnaround times for glasses and contacts.
Mixed Experiences
While most feedback is positive, there are some reports of service issues, including delays and miscommunication regarding prescriptions and insurance.
- TTTerrence TroboughJan 3, 20265.0Efficient and great helping me learn new things about my eyes and how to see better
- NHNicole HarrisDec 31, 20255.0made a last minute appointment through a cancellation for the next day. had issues with my insurance and my own forgetting which eye was which prescription but they were so patient and helped me out. i left with a few days worth of contacts to try out and a new sense of pride in my ability to discern my eyesight being different. the staff were so wonderful and i would absolutely recommend coming here for an eye exam, and will be coming back in the future!
- SAShalini AgrawalDec 31, 20255.0Dr. Lam is very thorough and detailed. Daniel helps the patients out with lot of patience and very good opinions. Thanks to both. Shalini
- SKSabina KDec 3, 20255.0I can highly recommend this place. I had frames that were complicated to add lenses in and after other optometrists had stated that they are not able to solve this, I finally came across this place where I was met with a very constructive attitude that this can be done and it was done perfectly. I also bought sunglasses there and I had never found a new pair that fast - their selection of frames is great and the customer service and ability to pick something that suited me well was awesome.
- VKVikas KhattarNov 7, 20255.0I am on a visit to Palo Alto and had one of the arm of my reading glasses gave away. One of the executive at the place I was staying, referred me to this place. I had a fabulous experience. Customer executive Genesis was super helpful and found out the required screw in their stores and have me back the functioning glasses in a jiffy. May the tribe of Genesis continue to grow and “For Eyes” would remain customers choice.
Frequently Asked Questions About Site for Sore Eyes - Palo Alto
What services does Site for Sore Eyes - Palo Alto provide?
Site for Sore Eyes - Palo Alto offers primary eye care, contact lens fittings, red eye evaluations, and diabetic retinopathy screenings.
Where is Site for Sore Eyes - Palo Alto located?
It is located at 460 University Avenue, Palo Alto, CA 94301, USA.
What are the business hours for Site for Sore Eyes - Palo Alto?
The clinic is open Tuesday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Monday and Sunday.
How can I contact Site for Sore Eyes - Palo Alto?
You can contact them by phone at +1 650-327-2020 or via email at optician-pa@sfsepa.com.
Does Site for Sore Eyes - Palo Alto have any current offers or promotions?
Yes, you can check out the latest offers at https://www.siteforsoreeyes.com/offers/.
When was Site for Sore Eyes - Palo Alto established?
The business was established in 1992.
What type of eyewear services are available at Site for Sore Eyes - Palo Alto?
They provide corrective lenses, protective eyewear, and eyeglass repair services as part of their offering.
What nearby dining options are available around Site for Sore Eyes - Palo Alto?
Nearby dining options include O2 Valley (Taiwanese and Asian cuisine), Sushirrito (Sushi and Asian fusion), Mochiko Mochi Pizza, Umami Burger, Hyderabad House (Indian), and Cafe Renzo (Italian).
Are there coffee shops near Site for Sore Eyes - Palo Alto where I can relax before or after my appointment?
Yes, there are several nearby coffee shops including HanaHaus Palo Alto, Blue Bottle Coffee, Peet's Coffee & Tea, and Mr. Sun Tea Palo Alto for bubble tea and smoothies.
What nearby places can help me navigate to Site for Sore Eyes - Palo Alto?
Refine Optometry - Dr. Joy Lam, also located nearby, can be a helpful landmark, along with local hubs like HanaHaus Palo Alto and Blue Bottle Coffee. These locations can assist you in finding the clinic on University Avenue.