Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.2
457 reviews
5 stars
325
4 stars
40
3 stars
12
2 stars
14
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising staff for being friendly and professional, while others report unhelpfulness and rudeness.
Efficiency
Many customers appreciated the quick service and minimal wait times, although some experienced significant delays.
Insurance Issues
Several reviews highlighted confusion and dissatisfaction regarding insurance coverage and unexpected costs, leading to frustration among patients.
Cleanliness
The facility is generally noted as clean and well-maintained, contributing positively to customer experiences.
Staff Professionalism
While some staff members were praised for their professionalism and kindness, others were criticized for being dismissive or unprofessional.
- LFLeAnn FreemanNov 17, 20255.0Really great, fast service! Super friendly team! Stephanie was great about keeping me on schedule that day!
- MCMartha CrosbyNov 4, 20251.0Went in For TB test/ result. Agent saw my arm and “omg you’re positive, you are 3 mins early. Take a seat.” Our load so everyone who was there could hear it. There were other people in waiting area. 9 mins later after sitting there with others in room thinking man…. She should have given me a mask or I should step outside at least. Nope. Comes back checks arm in the wait area. “ your negative.”again my name was called out so others could hear…. 9 minutes of thinking I’m infecting the people here. That was the longest 9 minutes thus far.
- JGJulie GNov 3, 20251.0This Urgent Care is listed as part of my health insurance plan but when I arrived for an "urgent" care visit, they said the doctor is not on the plan and I would have to pay out of pocket. Left without being seen.
- MBMichael BradyNov 3, 20255.0I arrived when they opened at 8 am. No appointment. Didn't have to wait long. The entire staff is very professional. Thank you very much.
- NJNicole JonesOct 20, 20251.0Cannot say enough bad things about this place. The staff on the phone (Brenda) is unprofessional and leaves you wondering what’s going on only with mumbles and silence. Then there’s the issue of not providing service that were promised. I received a call days later that THEIR office messed up and I needed to come back. Now they are saying there are no test results at all. There is no refund being offered for their blunder.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 1045 North Tustin St., Orange, CA 92867, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on holidays including November 27 and 28, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 714-288-8303 or by fax at +1 714-744-1991.
Where can I find more information about Concentra Urgent Care services?
More information is available at https://www.ushealthworks.com/ as featured by Concentra Urgent Care.
Are there any nearby medical centers close to Concentra Urgent Care?
Yes, US Healthworks Medical Group is nearby, providing additional medical services in the area.
What dining options are available near Concentra Urgent Care?
Nearby restaurants include Chin's Kitchen (Chinese), Johnie's Jr Burgers (American fast food), and Quan's Rockin' Sushi, offering diverse dining choices for visitors.
Which nearby places can help with postal and shipping needs when visiting Concentra Urgent Care?
The US Post Office and United States Postal Service locations near Concentra Urgent Care are convenient for postal and shipping services.
What other health-related services are available near Concentra Urgent Care?
Nearby health services include Smile Doctors (dentist), Ethos Medical Group (doctor), and Clear Choice Hearing Aid (laboratory and EMS services).