Concentra Urgent Care

3.9
703 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
2171 South Grove Ave., Ontario, CA
91761, United States

Hours

Reviews

3.9
703 reviews
5 stars
439
4 stars
68
3 stars
39
2 stars
26
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although some reported poor interactions with specific employees.

Wait Times

Numerous reviews highlighted excessive wait times, with some customers experiencing delays of several hours despite having appointments.

Facility Conditions

Several customers noted that the facility appeared outdated and in need of maintenance, impacting their overall experience.

Efficiency

While some customers reported quick and efficient service, others experienced significant delays, indicating inconsistency in service speed.
  • GM
    Guadalupe Martinez
    4 days ago
    1.0
    First of all the appointment took forever, like two hours waiting and waiting on top of it. The facility was dirty. It smelled and you could tell everything is old.
  • AV
    Ana Valencia
    Dec 23, 2025
    5.0
    Everyone was very kind; the nurse who helped me was super professional and friendly.
  • PA
    pedro Armendariz
    Dec 16, 2025
    1.0
    Worst experience every one here super lazy !!
  • OR
    Octavio Rocha
    Dec 15, 2025
    5.0
    Fast service good customer service
  • CM
    Carlos Morales
    Dec 10, 2025
    1.0
    Possibly the worst place ever for workers comp they give an appointment say 9:45AM you even arrive a bit early and the doctor won't see you until 3 hours later only for him to see you for less than 5 minutes, he won't inspect your recovery right only take a glance at it and say with time it'll get better & to get dismissed another hour wait this place is a joke avoid at any cost unless you like wasting up to 5 hours of your life

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 2171 South Grove Ave., Suite A, Ontario, CA 91761, USA.