Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.9
689 reviews
5 stars
428
4 stars
68
3 stars
39
2 stars
26
1 star
128
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the staff for their professionalism and efficiency during their visits.
Wait Times
Several reviews highlighted excessive wait times, with some patients experiencing waits of over two hours, even with appointments.
Customer Service
While some staff were noted for being friendly and helpful, others received criticism for poor customer service and lack of attentiveness.
Facility Conditions
Multiple reviews mentioned the facility's outdated and run-down condition, suggesting a need for maintenance and upgrades.
Overall Experience
Despite some negative experiences, many customers reported positive visits, citing quick service and friendly staff.
- VMValair MillerNov 3, 20255.0The employees displayed a high level of professionalism and efficiency, ensuring a swift process for me. The facilities maintained a pleasant and clean atmosphere.
- MJMelvin E Hackett JrNov 3, 20255.0I had a very pleasant experience, having time management in and out in a reasonable time, very professional and knowledgeable of my procedures with responding answers.
- QDQiaoqi DingOct 27, 20255.0I came in to do a drug test for employment. The staff was very nice and kind. When I have not enough urine for the sample, they offered me some water and allow me to do it the second time. Overall it was an amazing experience.
- RRR.S.Oct 14, 20251.0Should not be called an Urgent Care. Should be called workmans comp clinic. They prioritize workmans comp and urinalysis patients before any other patients. First day I was told it would be a 4 to 5 hour wait and I could come in early the next day to be seen quicker. Went it when they opened the next day and was first in line. After an hour of waiting and 15 people who arrived after me were called before me, I spoke to the manager who told me straight up that they prioritize workers comp and urinalysis patients before anyone else. What a joke this place is. I do not recommend to anyone.
- LNLisa NoriegaOct 6, 20253.0The staff who assisted me at the front desk was very professional. However the staff member who assisted me with my drug test asked me if I was hard of hearing. Since clearly she was walking away and had her back towards me. Poor customer service, she should speak to her clients face to face if she clearly wants them to hear her.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 2171 South Grove Ave., Suite A, Ontario, CA 91761, USA.
What are the regular operating hours of Concentra Urgent Care?
The urgent care center operates Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 909-923-4080 or by fax at +1 909-930-0704.
Does Concentra Urgent Care provide occupational medicine services?
Yes, they provide occupational health services including occupational medicine and workers comp injury treatment.
Where can I find more information about Concentra Urgent Care online?
More information is available on their official website at https://www.concentra.com/urgent-care-centers/california/los-angeles/ontario-grove-urgent-care/.
What is Concentra Urgent Care's social media presence?
You can find them on Facebook as Concentra Urgent Care, on Twitter @concentra, and on Instagram @concentrahealth.
How is Primerica related to Concentra Urgent Care's location?
Primerica, a financial advising and insurance agency, is a nearby business to Concentra Urgent Care, which may be convenient for customers looking for financial or insurance services nearby.
If I visit Concentra Urgent Care, can I grab coffee nearby?
Yes, Starbucks, a coffee shop and smoothie juice bar, is close to Concentra Urgent Care, making it easy to get coffee before or after your visit.
Are there any medical facilities near Concentra Urgent Care?
Yes, Healthworks Medical Group, a nearby doctor’s office, is located close to Concentra Urgent Care, providing additional medical services in the area.