Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and helpful, although some reported poor interactions with specific employees.
Wait Times
Numerous reviews highlighted excessive wait times, with some customers experiencing delays of several hours despite having appointments.
Facility Conditions
Several customers noted that the facility appeared outdated and in need of maintenance, impacting their overall experience.
Efficiency
While some customers reported quick and efficient service, others experienced significant delays, indicating inconsistency in service speed.
GM
Guadalupe Martinez
4 days ago
1.0
First of all the appointment took forever, like two hours waiting and waiting on top of it. The facility was dirty. It smelled and you could tell everything is old.
AV
Ana Valencia
Dec 23, 2025
5.0
Everyone was very kind; the nurse who helped me was super professional and friendly.
PA
pedro Armendariz
Dec 16, 2025
1.0
Worst experience every one here super lazy !!
OR
Octavio Rocha
Dec 15, 2025
5.0
Fast service good customer service
CM
Carlos Morales
Dec 10, 2025
1.0
Possibly the worst place ever for workers comp they give an appointment say 9:45AM you even arrive a bit early and the doctor won't see you until 3 hours later only for him to see you for less than 5 minutes, he won't inspect your recovery right only take a glance at it and say with time it'll get better & to get dismissed another hour wait this place is a joke avoid at any cost unless you like wasting up to 5 hours of your life
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides services including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 2171 South Grove Ave., Suite A, Ontario, CA 91761, USA.
What are the regular operating hours of Concentra Urgent Care?
The urgent care center operates Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can contact them by phone at +1 909-923-4080 or by fax at +1 909-930-0704.
Does Concentra Urgent Care provide occupational medicine services?
Yes, they provide occupational health services including occupational medicine and workers comp injury treatment.
Where can I find more information about Concentra Urgent Care online?
More information is available on their official website at https://www.concentra.com/urgent-care-centers/california/los-angeles/ontario-grove-urgent-care/.
What is Concentra Urgent Care's social media presence?
You can find them on Facebook as Concentra Urgent Care, on Twitter @concentra, and on Instagram @concentrahealth.
How is Primerica related to Concentra Urgent Care's location?
Primerica, a financial advising and insurance agency, is a nearby business to Concentra Urgent Care, which may be convenient for customers looking for financial or insurance services nearby.
If I visit Concentra Urgent Care, can I grab coffee nearby?
Yes, Starbucks, a coffee shop and smoothie juice bar, is close to Concentra Urgent Care, making it easy to get coffee before or after your visit.
Are there any medical facilities near Concentra Urgent Care?
Yes, Healthworks Medical Group, a nearby doctor’s office, is located close to Concentra Urgent Care, providing additional medical services in the area.