Concentra Urgent Care

3.7
619 reviews
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Business Details

333 Hegenberger Road, Oakland, CA
94621, United States
(510) 638-0701
https://www.concentra.com/urgent-care-centers/california/bay-area/oakland-airport-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage
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About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
333 Hegenberger Road, Oakland, CA
94621, United States

Hours

Reviews

3.7
619 reviews
5 stars
349
4 stars
68
3 stars
34
2 stars
22
1 star
146

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for their professionalism, kindness, and attentiveness during their visits.

Long Wait Times

Several reviews highlighted significant wait times, with some customers experiencing waits of over three hours despite having appointments.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with specific staff members, particularly regarding empathy and communication.

Efficiency

Some customers noted that the process was quick and efficient, with several being in and out in a short amount of time.

Facility Issues

A few reviews mentioned issues with equipment and scheduling, leading to delays and frustrations.
  • TB
    Taya Brown
    1 day ago
    5.0
    Was treated with respect and kindness I forgot her name already but everyone to the front to the back was beyond respectful
  • SL
    Stephen Grant (lildaddy)
    Jan 5, 2026
    5.0
    I was in and out of the office fast than I expected and everyone was very professional.
  • KJ
    Kathy Jenkins
    Dec 31, 2025
    5.0
    I would like to really thank the dynamic team at the 333?hegenberger Concentra location for all of the exceptional care they have shown for a senior/elder person with a workers com injury. Especially Dr.Aundrea Wilson, Sadie, Jeffrey, Demetria, the receptionist/clerical staff and the PT Department staff, David #1 and David #2 in the PT Dept. for all of the help received in navigating a senior person through the complex world of workers comp. They have gone above and beyond my expectations and I say this as clinical nurse with over 30 years of medical experience. The care has been exceptional and greatly appreciated as I am helping this senior person manage all the complexities of receiving treatment. You all are an Amazing group of caring caregivers. 😊🙏🏽♥️🙏🏽😊🙏🏽♥️
  • SC
    Schegrun Clay
    Dec 30, 2025
    5.0
    From inception to completion, the professionalism exhibited by the receptionists, nurses, and Dr. Aundrea Wilson was consistently exemplary.
  • AI
    Anthony Ingram
    Dec 15, 2025
    5.0
    I went in for a drug screen and my test provider was very professional and helpful. She was very nice and made it comfortable. I had a very positive experience and enjoyed it. It was a few days ago so I do not remember her name but she definitely deserves to be commended. Great job. Thank you
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Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the operating hours for Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.