Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.7
600 reviews
5 stars
333
4 stars
66
3 stars
34
2 stars
22
1 star
145
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessively long wait times, often exceeding 2 hours, even for scheduled appointments.
Staff Professionalism
Feedback highlighted a mix of experiences with staff professionalism; while some praised the friendly and helpful nature of the staff, others reported unprofessional behavior and lack of empathy.
Service Efficiency
Several reviews noted that despite long waits, the actual service provided was often quick and efficient once patients were seen.
Customer Experience
Overall, customers appreciated the friendly atmosphere and helpfulness of certain staff members, but expressed frustration with inconsistent service quality.
- TTtunde1 day ago5.0The service here was truly top tier. The front-desk team — three African American ladies — were warm, patient, and full of positive energy. The Hispanic lady who took my vitals, the Indian/Middle Eastern provider who completed my exam, and the Black lady who reviewed my results were all professional and welcoming. I really felt respected and well taken care of by an outstanding all-female team.
- KDKirsten Dahl1 day ago5.0Went in for a drug test in preparation for a new job. I called the day before and it was recommended I come earlier in the morning rather than near the end of the day for faster service. Parking was easy. Staff were all very personable. I was helped right away and the wait was short.
- DZDanny ZhongNov 17, 20255.0Scheduling was a breeze, upon my appointment, the staff was really friendly, attentive, and very efficient. I was in and out in less than 30 minutes.
- LPLorenzo PaigeNov 17, 20255.0All i have to say that the one who greeted me to the professional assistance that the one helped me was awesome but that one who helped me the nurse now she needs a raise
- AFAL Law (FIVE1OAKLAND)Nov 10, 20255.0Great facility and great staff, very helpful and my physical therapist is nice and knowledgeable.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 333 Hegenberger Road, Suite 100, Oakland, CA 94621, USA.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on certain holidays, including November 27, 2025, December 25, 2025, and January 1, 2026.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 510-638-0701 or by fax at +1 510-638-1209.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/bay-area/oakland-airport-urgent-care and social media profiles on Facebook and Instagram under 'Concentra Urgent Care' and 'concentrahealth' respectively.
Can I find food options near Concentra Urgent Care?
Yes, nearby food options include Smashville Burger, Chipotle Mexican Grill, Jamba Hegenberger Gateway, Del Taco, Krispy Krunchy Chicken, Round Table Pizza, Quiznos, Subway, Wingstop, Dunkin', PHILLY'S BEST OAKLAND, Starbucks, Raising Cane's, and McDonald's.
What other services or stores are located near Concentra Urgent Care?
Nearby you can find mobile phone stores like T-Mobile and Verizon Wireless, retail stores such as GameStop and Payless ShoeSource, service providers like Experts Garage Door Repair, banks including MUFG Union Bank, and postal services at USPS.
Where can patients refuel or shop around Concentra Urgent Care?
There are several gas stations nearby including ExtraMile, Chevron Station Oakland, and 76 gas station which also offer convenience shopping.
Are there any recreational or gift shops near Concentra Urgent Care?
Yes, nearby is The Raider Image, a gift shop, and Redbox rental kiosks for entertainment needs.