Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Fashion Island
1063 Newport Center Dr., Newport Beach, CA
92660, United States
Hours
Reviews
4.8
160 reviews
5 stars
152
4 stars1
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.
Product Selection
Customers appreciate the wide variety of fashionable frames and options available, making it easy to find suitable eyewear.
Eye Exam Experience
The eye exams are described as thorough and informative, with doctors who are attentive to patient needs.
Mixed Experiences
While many reviews highlight excellent service, some customers reported issues with appointment management and delays in receiving glasses.
- WLWhitney LeighDec 28, 20255.0Everyone helping me at the store was very nice. Dr. Honma was so sweet I cant wait to go back for my checkup. The staff is very knowledgeable about glasses and what shapes and styles will suit you best. They helped me pick the perfect pair!
- VJViolet JamesDec 27, 20255.0⭐️⭐️⭐️⭐️⭐️ I’ve been to Warby Parker several times. My very first purchase was at the Lido Island location. While I liked the glasses themselves, I wasn’t very impressed with the customer service there — when I went back in for an adjustment, the experience felt rushed and a bit unfriendly, which was disappointing. Since then, I’ve also visited the Costa Mesa and Spectrum stores, which were fine. However, the location I absolutely love the most is the Fashion Island store. The store itself was nice, clean, and well organized, but what truly stood out was the customer service. The customer service advisors (I think that’s what they’re called) really make the difference. The advisor who helped me was Monica Becerra, and she was an absolute gem. What a delightful person — charming, great personality, and an excellent salesperson. I went in planning to get distance glasses and somehow walked out ordering reading glasses as well, even though I hadn’t planned on it (LOL). That’s what great customer service is all about — connecting with customers, being friendly and warm, and really helping you choose the right frame. Let’s be honest… no one wants to wear glasses if they don’t have to, so that extra care and attention really matters. I liked my Warby purchase years ago, and I know I’m going to love the new ones I ordered today. I can honestly say this was the best service experience I’ve had compared to the other locations I’ve visited. The best part? They were able to switch out the broken frames on my husband’s glasses and replace them with the same style by popping his existing lenses into the new frames. I was genuinely impressed — and it was totally affordable. Side note: I also found out that a new location is opening in Laguna Niguel, which is great. If you can open one there, why not consider Jamboree at Tustin Market Place as well? With how great the eyewear, pricing, and service are, people on this side of town would definitely shop there — and the parking would be far less of a headache. Great prices, great customer service. I would absolutely go back again.
- MWMadison WestDec 26, 20255.0I had an issue with my initial prescription from another location, and they made sure to make everything right! I sincerely appreciated their help and understanding.
- MGMonika GuptaDec 24, 20255.0Great customer service. Very knowledgeable, helpful and patient.
- SLSG LDec 13, 20255.0Kennedy went above and beyond of what i needed. Super helpful and kind, was very satisfied with the outcome. 10/10 experience, will come back for future glasses needs.
Frequently Asked Questions About Warby Parker Fashion Island
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What is the address of Warby Parker Fashion Island?
Warby Parker Fashion Island is located at 1063 Newport Center Dr., Newport Beach, CA 92660.
What types of eyewear products are available at this store?
The store offers prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and various frame styles including acetate, wire, metal, and mixed materials.
Do I need to bring my current prescription when visiting the store?
Bringing a digital or physical copy of your current prescription is helpful if you plan to purchase prescription glasses or contacts, but it is not required just to browse or buy non-prescription sunglasses.
Does Warby Parker Fashion Island accept vision insurance?
Yes, they are in-network with several major insurance carriers and also allow using out-of-network benefits, though coverage may vary by location or plan.
Are adjustments and measurements available at this location?
Yes, they offer optical measurements and an optician is available for complimentary lifetime adjustments to your frames.
What is the return and exchange policy for eyewear and contact lenses?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories, regardless of purchase online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened.
Are gift cards available for purchase at Warby Parker Fashion Island?
Yes, both physical and e-gift cards are available for purchase online or in stores.
What are the store hours for Warby Parker Fashion Island?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which nearby places could I visit before or after shopping at Warby Parker Fashion Island?
You can visit Martin Lawrence Galleries to see fine art, enjoy a meal at Blaze Pizza, or browse fashionable clothing stores such as Vuori and Faherty Brand near Warby Parker Fashion Island.
Is there an optometrist nearby if I need an eye exam?
Yes, Linda Bui, OD is a nearby optometrist you can visit for eye exams in addition to the services offered at Warby Parker Fashion Island.