Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, professional, and attentive, although some reported unprofessional behavior from certain employees.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.
Customer Experience
Overall, many customers had positive experiences, noting the efficiency and kindness of the staff, though some felt communication and transparency could be improved.
Service Quality
While many appreciated the quick service and thoroughness, there were complaints about inadequate care and miscommunication regarding medical issues.
Facility Environment
The clinic was generally described as clean and welcoming, contributing to a positive atmosphere for patients.
SM
Sylvia Manzano
Nov 17, 2025
5.0
I was very satisfied with the quality of service. The receptionist was polite and grate service. I was satisfied with the time it took to get the process done.
LO
Lanre Oyekan
Nov 11, 2025
5.0
I was extremely impressed with how much the medical staff attended to me, when I was
at the clinic for my annual hearing test.
Overall, everything went great and I have no complaints whatsoever!.
AH
Albert Hernandez
Nov 10, 2025
3.0
They didn't wanna do my TB skin test because I needed another barcode.
Know I have to wait till they send another barcode.
RA
Richard Avila
Nov 10, 2025
1.0
The staff was rude felt uncomfortable in that place. They were talking to themselves, mumbling things making ruder in March like being In a disrespectful way It’s been two weeks Provided information that my company needed for a drug Test and a physical
HC
Hector Coronel
Oct 20, 2025
1.0
It's not the staff's fault, it's the system. It be best if the appointment times were respected and walk in's were given an appointment time to be seen. Most people would rather sit in their car and wait for a call. Have the patient write down their phone number so their is no confusion.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 102 Mile of Cars Way, National City, CA, 91950, USA.
What are the operating hours of Concentra Urgent Care?
Open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is Concentra Urgent Care open on weekends?
Concentra Urgent Care is open on Saturdays from 9:00 AM to 3:00 PM and closed on Sundays.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 619-474-9211 or fax at +1 619-474-2000.
Where can I find more information about Concentra Urgent Care services?
Visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/national-city-urgent-care/ or click the featured message link for more info.
What nearby dental services are available around Concentra Urgent Care?
Nearby options include Crown Dental Group and South Coast Dental, which offer dental and prosthodontist services.
Are there any nearby places for health-related support besides Concentra?
Yes, Friendship Developmental Services and MeBe South Bay Learning Center offer home health care services nearby.
What local restaurants or bars are near Concentra Urgent Care?
Stoney's and Stoney's Bar and Grill are nearby places to enjoy a meal or drinks before or after your visit.
How can nearby places like Perry Chrysler Auto Loan Center or Frank Motors Group be useful for visitors to Concentra?
If you need automotive services or car loans, Perry Chrysler Auto Loan Center and Frank Motors Group nearby offer repair, parts, and financing options, useful if your vehicle needs attention before or after your visit.