Concentra Urgent Care

3.9
962 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
102 Mile of Cars Way, National City, CA
91950, United States

Hours

Reviews

3.9
962 reviews
5 stars
602
4 stars
78
3 stars
47
2 stars
46
1 star
189

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, although some reported unprofessional behavior from certain employees.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.

Customer Experience

Overall, many customers had positive experiences, noting the efficiency and kindness of the staff, though some felt communication and transparency could be improved.

Service Quality

While many appreciated the quick service and thoroughness, there were complaints about inadequate care and miscommunication regarding medical issues.

Facility Environment

The clinic was generally described as clean and welcoming, contributing to a positive atmosphere for patients.
  • SM
    Sylvia Manzano
    Nov 17, 2025
    5.0
    I was very satisfied with the quality of service. The receptionist was polite and grate service. I was satisfied with the time it took to get the process done.
  • LO
    Lanre Oyekan
    Nov 11, 2025
    5.0
    I was extremely impressed with how much the medical staff attended to me, when I was at the clinic for my annual hearing test. Overall, everything went great and I have no complaints whatsoever!.
  • AH
    Albert Hernandez
    Nov 10, 2025
    3.0
    They didn't wanna do my TB skin test because I needed another barcode. Know I have to wait till they send another barcode.
  • RA
    Richard Avila
    Nov 10, 2025
    1.0
    The staff was rude felt uncomfortable in that place. They were talking to themselves, mumbling things making ruder in March like being In a disrespectful way It’s been two weeks Provided information that my company needed for a drug Test and a physical
  • HC
    Hector Coronel
    Oct 20, 2025
    1.0
    It's not the staff's fault, it's the system. It be best if the appointment times were respected and walk in's were given an appointment time to be seen. Most people would rather sit in their car and wait for a call. Have the patient write down their phone number so their is no confusion.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 102 Mile of Cars Way, National City, CA, 91950, USA.