Concentra Urgent Care

3.8
1631 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
25115 Madison Ave., Murrieta, CA
92562, United States

Hours

Reviews

3.8
1,631 reviews
5 stars
964
4 stars
130
3 stars
96
2 stars
77
1 star
364

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Tim received numerous positive mentions for his friendliness, professionalism, and ability to make patients feel comfortable.

Wait Times

Many customers expressed frustration with long wait times, often exceeding initial estimates, particularly at the front desk.

Front Desk Issues

Several reviews highlighted unprofessional and rude behavior from front desk staff, impacting the overall experience negatively.

Medical Care Quality

While many praised the medical staff for their professionalism, there were complaints about specific doctors being dismissive or rude, particularly in workers' compensation cases.

Cleanliness and Efficiency

The facility was frequently noted as clean and well-organized, with many customers appreciating the quick and efficient service once they were seen.
  • JC
    Jasmine Carlton
    Jan 5, 2026
    5.0
    Great urgent care, took care of all my needs and in a timely matter doctor plata was great very thorough in explaining everything and took his time did not rush out of the room like most doctors, Tim also one of the medical assistants/ x-ray tech was very professional and helpful he helped ease my worries about getting my blood drawn 😬 overall great place and great people would definitely recommend
  • CW
    Cory Weir
    Jan 2, 2026
    1.0
    Called to verify they would accept my insurance and she said I would have to come in, called the next urgent care on the list and they happily told me they accept my insurance. Not sure what the issue was with the person that took my call but I’ll drive an extra 5 minutes for someone that is more knowledgeable about their practice.
  • BS
    Billy Sykes
    Dec 22, 2025
    4.0
    Tim was great! He took the time to explain everything to me. I went in for a Class A physical. I dont enjoy the blood pressure machines so he took my blood pressure manually and got a more accurate reading. The only reason for 4 stars is because I sat in the waiting room long enough to doze off and almost missed being called to the back.
  • CL
    Christina Lang
    Dec 22, 2025
    3.0
    Maybe it is because I came there with a Work Comp case but it feels like the doctor doesn't even listen to me. He just has his aim to achieve and is not interested in what is happening with me. He doesn't take notes or writes anything down that I tell him. Other than giving me more pain meds he really doesn't seem to care about my injuries.
  • BA
    Brianna Alonso
    Dec 8, 2025
    5.0
    I came here for a TB test and an oral drug test for a new job, and I’m honestly so happy I chose this location. I walked in around 2pm and was helped within minutes. The check-in was super simple—done right on my phone with a link they texted me. All the ladies in the front were calm, kind, and really helpful 🫶. My name was called in about 10 minutes, and I was greeted by Tim M., who had such a fun, uplifting vibe. He made the whole experience feel easy. As he did my TB test, Valeria E. started my oral drug test, and she was just as sweet and friendly. They explained everything as they went, worked efficiently, and honestly had me laughing. You can tell they all get along and make an amazing team because the whole process was quick, professional, and comfortable. I was literally in and out 🙌. Thank you for the awesome service! I’ll definitely be coming back to this urgent care for anything I need in the future. Thank You All Once Again 🫶

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Murrieta provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

What are the operating hours of Concentra Urgent Care in Murrieta?

The clinic is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.