Concentra Urgent Care

4.3
2021 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
16420 Perris Blvd, Moreno Valley, CA
92551, United States

Hours

Reviews

4.3
2,021 reviews
5 stars
1,569
4 stars
113
3 stars
45
2 stars
55
1 star
239

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

The majority of reviews highlight the staff's friendliness, kindness, and professionalism, with many specific mentions of employees like Amelia, Adriana, and Jeanet.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, even during busy times, with many stating they were seen promptly.

Customer Service

Overall, the customer service received high praise, with many reviewers expressing satisfaction with the assistance and care provided by the staff.

Cleanliness

The facility was described as clean and well-organized, contributing to a positive experience for visitors.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific staff interactions and long wait times, indicating inconsistency in experiences.
  • DB
    David Beltran
    5 days ago
    5.0
    Adriana at front desk was very helpful and polite. Thalia who helped with my DOT physical & drug test was also very polite and very professional and Dr Stieninger who did my physical was polite and that fact i did not wait to long was just Amazing!
  • BM
    Brenda Majette
    Nov 13, 2025
    5.0
    ALL staff polite,respectful, and know how to make the surroundings smooth. Amelia,Luz,Jose,are staff that stood out.It felt like I knew them. Every smile,greeting was all the staff.This organization should be proud to have hired employees that would provide excellent costumer care.
  • LW
    Liddy Walker
    Nov 13, 2025
    5.0
    I have been coming here for over 10 yrs for work. It has most certainly changed for the better. I got in and out of here relatively quick. The ladies on the front desk are super nice and so was the girl in the back. The ones that help me were Amelia, Adriana, Jennet , and Luz.
  • NM
    nijae mcgee
    Nov 11, 2025
    5.0
    This locations has some of the best staff. Amelia had a great attitude and was very welcoming. Janet was very helpful when I began to feel overwhelmed about the site messing up. Also, Jose was very energetic and helpful the entire process. I really felt comfortable at this location 10 out of 10 recommend ❤️ oh and they have snacks
  • DC
    Deitra Carter
    Nov 11, 2025
    5.0
    I visited Concentra for a physical and upon me entering was greeted by voices of “good morning “ by the staff. Checking in was easy and my wait time was minimal. I was on crutches and the staff was very helpful with accommodations . I must acknowledge the staff for their kindness, willingness to help me with a difficult situation,professionalism and offering me the best snacks and water,😁. I have not ever in my elderly age received such a pleasant experience. Every staff member greeted me with a smile and was so kind and friendly, including the doctor who had time to listen with his busy schedule. Adriana, Amelia, Tina, Andrew, and Stieniger, thank you so much for being the most awesome and supportive team. Please keep that warm caring spirit that you all carry. It was definitely felt.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the regular operating hours of Concentra Urgent Care in Moreno Valley?

The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.