Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.9
30 reviews
5 stars
29
4 stars0
3 stars0
2 stars0
1 star
1
- KNKen NusOct 24, 20251.0Their service was unreliable and they charged us more than the quoted rate. We hired them for 24 hour care. Aides left without waiting for their relief. One aide worked 24 hours straight. I dont know if our experience is typical but it is very different from the other posted reviews. We fired them and would not use them again.
- BMBilly MitchellSep 6, 20255.0I've worked with The Key for many years. They have been professional, helpful, and react quickly if a challenge emerges. I'm looking forward to collaborating with them in the future.
- NBNicole BaisdenFeb 26, 20255.0Great home care agency!! You can tell that they actually care about the patients. Every person I have come in contact with is very responsive and kind. I would highly recommend.
- BLB. Jacqueline LSep 23, 20245.0Thank you to Daniella for always providing the needed personal care aides. Even at last minute request, you have showed up personally to make it happen. You have wonderful care givers and my families have been so happy for all of them through out the years.
- LRLorena RuelasMay 23, 20235.0Corinna the best !!!!!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of home care services does TheKey provide?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, dementia care, skilled nursing, and more, tailored to each client's unique needs.
How does TheKey ensure the quality and reliability of its caregivers?
TheKey employs experienced, trained caregivers backed by an insured home care agency that oversees performance, scheduling, and provides back-up caregivers when needed for safety and reliability.
Is home care at TheKey covered by long-term care insurance?
Coverage depends on your policy. TheKey is an approved provider with most major LTC insurers and offers free assistance to navigate claims processes.
How does TheKey protect clients from COVID-19?
They follow CDC and local safety protocols, provide PPE to caregivers, and the majority of staff are fully vaccinated against COVID-19.
What are TheKey's hours of operation?
TheKey provides service 24/7, including holidays, weekends, evenings, and overnight.
Where is TheKey - Senior Home Care located?
It's located at 499 Calle Principal, Monterey, CA 93940, USA.
How can nearby businesses like El Charito Mexican Restaurant enhance a visit to TheKey?
Visitors can enjoy authentic Mexican cuisine at El Charito before or after caregiving consultations, making visits more pleasant in Monterey's community.
Are there convenient amenities near TheKey for clients and their families?
Yes, nearby amenities include Coffee at Old Monterey Cafe, shopping at Monterey Imports and Twisted Roots, and ATM services like CoinFlip Bitcoin ATM, supporting visitors' diverse needs.
How can clients benefit from nearby healthcare-related places like TheKey Monterey?
TheKey Monterey offers complementary home health care and counseling services nearby, providing additional support options for clients and their families.
What online resources does TheKey offer for more information?
TheKey offers several resources including a dedicated website, Facebook page, Pinterest, LinkedIn, and YouTube Channel to learn more and stay connected.