Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.9
437 reviews
5 stars
273
4 stars
46
3 stars
19
2 stars
15
1 star
84
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessively long wait times, often exceeding two hours, even with appointments.
Staff Professionalism
Feedback on staff was mixed; while some praised their friendliness and professionalism, others reported rudeness and lack of empathy from certain doctors.
Facility Cleanliness
Several reviews mentioned unsanitary conditions in the bathrooms and waiting areas, detracting from the overall experience.
Service Efficiency
Some customers appreciated the quick service and efficient handling of procedures, particularly at the Madera location.
Communication Issues
Patients expressed frustration over poor communication regarding wait times and procedures, leading to dissatisfaction with their visits.
- RDRebecca DoughtyNov 10, 20255.0The experience was great. Team was very professional, and made the visit go smoothly.
- APAlbert PradoNov 10, 20255.0My visit to Concentra was efficient and pleasant. All staff members I encountered were courteous, greeting me with a smile and providing excellent service.
- JGJoe GallegosOct 27, 20255.0Dot Physical is done here
- GSGilbert SandovalOct 20, 20255.0Really nice people. Excellent care. I was in and out quick.
- SMSam MenzSep 24, 20251.0Never go here Came here early at 9 waited for 2 hours for a drug test for a job and then another hour in a room alone they have signs of zero tolerance from patients being "rude or aggressive" I'm guessing because they've had a history of it from their own service also the staff is very rude and stiff As I type this out I'm still waiting in a room alone after a doctor saw me for about 3 minutes and then suddenly left DO NOT COME HERE for your own sanity go elsewhere
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Madera offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Madera?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located in Madera?
It is located at 509 S I Street, Suite A, Madera, California, 93637, USA.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care provide services in languages other than English?
No, the primary language spoken at this location is English.
Is there wheelchair accessible restroom facilities available at Concentra Urgent Care?
No, the facility does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury consultation?
Employers can set up an account by visiting their featured message link: https://www.concentra.com/workers-comp-injury-consultation/?utm_source=yext&utm_medium=referral&utm_campaign=Yext%20Featured%20Message
What nearby healthcare providers can customers visit before or after Concentra Urgent Care in Madera?
Customers can visit Pain Clinics of Central California for acupuncture treatments or Madera Family Dentistry for dental services nearby.
Are there dining options near Concentra Urgent Care in Madera for a meal before or after your appointment?
Yes, nearby options include DiCicco's Pizzeria Italian Dinners of Madera, La Carniceria Y Taqueria Jalisco for Mexican food, and The Vineyard Restaurant & Bar for American cuisine.
Where can customers find pharmacies and convenience stores near Concentra Urgent Care in Madera?
Rite Aid pharmacy and convenience store is nearby, offering vitamins, supplements, and pharmacy services.