Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.9
67 reviews
5 stars
66
4 stars0
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1 star1
- CLCarol LiouMay 27, 20255.0TheKey provided excellent caregiver services for my father while he was recovering from surgery. Caregiver Tatyana was highly skilled, experienced, reliable, and caring. Administrative staff were highly organized and responsive. Excellent service across the board. I highly recommend TheKey.
- KPKenia PadillaJan 26, 20255.0The Key at Los Gatos has provided a welcoming and caring environment for all its clients and team members. This company excels in customer service and is always looking to improve and innovate how it cares for its clients. I had the pleasure of meeting one of their sales and marketing directors, Kevin Symes. It blew my mind to see how caring and empathetic he is. It is no wonder this agency is highly successful, as it is surrounded by genuine good people.
- DDDianaJan 25, 20185.0This company is filled with compassionate and professional caregivers! Definitely recommend! And the staff are amazing! Knows what their doing and gets the job done!
- MOMonica OsborneNov 18, 20175.0The leadership of this company is excellent and the caregivers are kind, compassionate, and honest. I highly recommend these caregivers.
- JRJose Luis RoblesAug 13, 20175.0My experience so far with Home Care Assistance is superb and excellent. The hours are flexible and they work with us on your schedule. Also very direct with who we will be working with and the clients conditions.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey offer?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, skilled nursing, memory care, dementia care, Parkinson's care, stroke recovery, hospital recovery, cancer care, concierge nursing, and 24/7 home care services.
How can I contact TheKey - Senior Home Care?
You can reach TheKey by phone at +1 408-675-4733 or email them at careteam@thekey.com.
Where is TheKey - Senior Home Care located?
TheKey is located at 985 University Avenue, Suite 6, Los Gatos, CA 95032, USA.
What are the hours of operation for TheKey - Senior Home Care?
TheKey operates 24 hours a day, 7 days a week, including holidays, weekends, evenings, and overnight.
How does TheKey ensure the safety of clients during the COVID-19 pandemic?
They follow infection mitigation best practices and safety protocols based on CDC and local guidelines, provide appropriate PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
Does TheKey assist with long-term care insurance claims?
Yes, TheKey is an approved provider with most major long-term care insurance carriers and offers a free service to help clients navigate all aspects of the claims process, with a dedicated team to assist.
Why choose a home care agency like TheKey over hiring a private caregiver?
A home care agency offers safety, insurance, caregiver management, scheduling, billing, payroll, and back-up caregivers, which private hires do not typically provide, ensuring reliability and security.
What nearby places can help me if I need insurance services while visiting TheKey?
Nearby you can find Nationwide Mutual Insurance Company, Freidin inb Insurance Services, and Storz Insurance Services which can assist with insurance needs.
Are there any nearby health and wellness centers around TheKey in Los Gatos?
Yes, nearby health-related places include Chirofit (chiropractor, nutritionist, weight loss center), More Physical Therapy, and Aligned Health Chiropractic offering chiropractic and holistic wellness services.
Where can I grab food or sandwiches near TheKey's location?
The Sandwich Maker Los Gatos and Sandwich Maker are nearby options where you can get sandwiches and deli items, handy for visitors or caregivers needing a quick meal.