Pause Brentwood

4.9
110 reviews

About

Wellness Center
Pause is an experiential wellness studio that offers modern services that boost immunity and support physical, mental, and emotional recovery to help you move better, sleep better, work better, feel better, and live better.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Pause Brentwood
11611 San Vicente Boulevard, Los Angeles, CA
90049, United States

Hours

Reviews

4.9
110 reviews
5 stars
105
4 stars
2
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of individuals like Ava, Valerie, and Chonzie.

Cleanliness

The facility received high marks for being clean and well-maintained, contributing to a relaxing atmosphere.

Service Variety

Customers appreciated the wide range of wellness services offered, including contrast therapy, IV treatments, and saunas, often highlighting their effectiveness.

Customer Experience

Many reviews noted exceptional customer service, with staff going above and beyond to ensure a positive experience, even rectifying issues when they arose.

Ambiance

The studio's upscale and calming decor was frequently mentioned, enhancing the overall wellness experience for visitors.
  • MZ
    Matt Zacky
    1 day ago
    5.0
    The place is clean and relaxing. The staff was sweet and informative. The pod was amazing and I really enjoyed the experience. Definitely will be back.
  • JM
    John Money
    Nov 10, 2025
    5.0
    Both of the women at the front were great. They gave me a brief tour, informed me on my contrast procedure and were very polite and professional.
  • MW
    Michael Winestone
    Oct 26, 2025
    4.0
    Love the equipment. Staff was very friendly and helpful.
  • JL
    Jesse Lafarga
    Oct 21, 2025
    5.0
    The service provided was exceptional. Kat P demonstrated exceptional kindness and provided valuable information. She undoubtedly deserves a raise.
  • LL
    Lindsay
    Oct 2, 2025
    5.0
    Update: I came back in for another session and have to say ....OMG WHERE HAS THIS place been all my life. Hands down the best experience. Both the manager and amazing associate were there to walk me through the entire experience. I felt so relaxed and enjoyed myself and can't wait to come back in. If you could do one thing for yourself anything... This is it. Has somebody who works in a job that is high stress, and who sits all day at her desk and computer this is everything I needed and then some to relax and unwind and decompress. Must go!!! Had a very unique first experience yesterday Oct 1st-- that we won't get into detail on as I will say that the situation I encountered was not only was rectified but resulted in the manager Neish Waddell going above and beyond to make things more than right with me. A good manager, accountability and showing you care ...go along way in my book and let's just say I am really excited to go back and try this experience over again, and have a clean slate. Niche, I hope you know how much I appreciate you and how touched I am by your level of service provided. We need more of you out there in the world bc THIS is what service looks like. I am a Beverly Hills travel agent and working in the hospitality industry, our jobs can be very challenging and so can the clients we work with too. Customer service is hard to come by-- and finding employees or managers who truly value their jobs is something that seems even harder to come by. I can see that as a manager and employee you truly value it all, and care. For me, a little effort goes along way. Thank you for taking the time to call me, to be accountable where it mattered, to understand where I was coming from and to end on a better note. Stay tuned for an even better review on Oct 3rd.

Frequently Asked Questions About Pause Brentwood

What services does Pause Brentwood offer?

Pause Brentwood is an experiential wellness studio providing modern services to boost immunity and support physical, mental, and emotional recovery for overall well-being.

What are the operating hours of Pause Brentwood?

Pause Brentwood is open daily from 8:30 AM to 9:00 PM.