Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
While many customers praised the staff for being friendly, professional, and respectful, there were also reports of rude behavior from some front desk employees.
Wait Times
Numerous reviews highlighted long wait times, often exceeding two hours, which frustrated many customers despite some positive experiences once seen.
Service Efficiency
Customers appreciated the quick service during their appointments, but there were complaints about inefficiencies and disorganization, particularly regarding the handling of drug tests and physical exams.
Facility Issues
Several reviews mentioned cleanliness concerns and operational issues, such as being misled about 24/7 availability and experiencing bugs in the waiting area.
JG
Josue Garza
3 days ago
1.0
10/10 it will hurt again, one of the worst hospital I ever been
MR
Mariela Raven
3 days ago
1.0
Urgent care was inefficient. Nurses didn’t seem to know the difference between sample sizing. Didn’t check vitals and guessed weight. Gave two different medications for the same diagnosis. Also, forgot who their urgent care patients were! We did also notice a posible privacy violation. Don’t go here.
AA
Angela A
Dec 17, 2025
2.0
The person who did my tb test in the back was great and professional.
Unfortunately 1 of the young ladies in the front was somewhat rude and presents as unprofessional. Her greeting method presents as if you’re bothering her or she just hates her job.
CG
Cynthia Griffing
Dec 8, 2025
2.0
I was not informed to bring my phone. When I went to get it. The Tech told me to wait, he would be right back. He, he never Returned the next tech showed up She said she needed to get her morning started and that she would take care of me in a minute I ended up waiting an hour and a half until the next tech came in. At that time she handed him two plastic yellow folders and said these two people need to be tested I feel that the office was very inefficient and was not being respectful of my time.
EE
Eric
Dec 8, 2025
1.0
I had a horrible experience. I was helped by a man (Omar Lopez) who made a homosexual advance at me to wich I respectfully declined. I was then for a pre employment drug test. I was given a container and sent into a room to pee in the container. After exiting the room I placed the filled container on the table. Omar Lopez picked up the container and threw the urine specimen in the trash and told me to pee again. He was obviously upset that I declined his homosexual advance and this was retaliation. I then had to stay at the facility for 3 hours per FMCSA regulation to avoid a refusal. I am currently reaching out to an attorney to see what options are available for me to be compensated for my emotional damage, psychological damage, embarrassment, sexual harassment, and loss of employment. I do not recommend this place.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 1313 West 8th Street, Suite 100, Los Angeles, CA 90017, USA.
What are the business hours of Concentra Urgent Care?
Concentra Urgent Care is open 24 hours a day, 7 days a week.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care at +1 213-401-9970.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/los-angeles-8th-st-urgent-care/ and are on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What types of care does Concentra specialize in?
Concentra specializes in prompt, effective care for injured employees and urgent care services for the community.
What nearby medical facilities can I visit before or after my appointment at Concentra Urgent Care?
Nearby medical facilities include U.S. Health Works Medical Group and another Concentra Urgent Care center, which may offer additional health services.
Are there any community organizations near Concentra Urgent Care that might be of interest?
Yes, the American Civil Liberties Union of Southern California and the Eagle and Badge Foundation are nearby community organizations you might explore.
What nearby religious organizations can I find near Concentra Urgent Care?
Nearby religious organizations include Mision Evangelica Pentecostes Revelacion Divina, Iglesia Revelacion Divina, and Ministerio Jesus El Salvador Del Mundo, among others.
Is Concentra Urgent Care accessible in the Los Angeles timezone?
Yes, Concentra Urgent Care operates in the America/Los_Angeles timezone.