Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
While some staff members were praised for their professionalism and kindness, others were reported as rude and unhelpful, leading to mixed experiences.
Wait Times
Many customers expressed frustration over long wait times, often exceeding 2-3 hours, which significantly impacted their overall experience.
Service Clarity
Customers noted confusion regarding the clinic's advertised 24/7 hours and the actual services provided, particularly for urgent care outside of specific hours.
Facility Conditions
Several reviews mentioned cleanliness issues and concerns about the facility's environment, including reports of bugs and unprofessional behavior from staff.
Patient Care
There were positive remarks about the care provided by some medical staff, but also serious complaints about dismissive attitudes and inadequate treatment.
AA
Abby
Nov 11, 2025
1.0
I called to ask how they do their billing, Marco answered and immediately said “No Medi-Cal.” And nothing else. They make it very clear that they’re not there to help those who need it
EL
Edwin “Meluxes” L
Nov 10, 2025
4.0
Nice and easy going staff. May take a bit to be seen depending on amount of people also waiting but cant complain about that.
NL
Noel Leon
Nov 10, 2025
5.0
The urgent care was empty on a Sat night. I was the only one there so I had the best care. Much better than going to the chaotic ER in a hospital. Urgent care was quick with response getting me seen and Treated. Paperwork was fast and easy as well. Staff was kind and attentive. Very nice inside safe location inside the gates.
AA
Anonymous Account
Oct 27, 2025
1.0
The doctors here will intentionally confuse medical concepts in order to dismiss patients’ concerns. For example, they deliberately misclassified an exposure during my phone visit just to argue that my work incident didn’t meet certain criteria.
They seem to assume that patients don’t understand what’s happening, but in reality, people do notice — most just don’t have the energy to argue about such absurd behavior.
The doctor I visited in person was discriminatory and racist. He made inappropriate, race-related comments. Such actions are completely unprofessional and unsafe. This kind of conduct should never be tolerated in a healthcare setting.
SU
So Urzúa
Oct 21, 2025
4.0
AVOID MICHAEL R LAND he said the pain I feel inmidiatly after 2 boxes hit my head, was not because of that, the pain was in my mind, he is absurd. IS INCREDIBLE how he dare to say something like that, this man shouldn't be a doctor.
Totally invalidate the consequences and symptoms I have he said is my imagination. Probably if I'm dead he will say is in my mind too. He said a hit in my head doesn't impact in my nerves, when I felt as a lightning throw my face, mental fog and poor coordination.
He acted as a kid, sitted in the patients bed with his feet dangling has a kid while he ignored what I asked, saying "I already explained", he said he will remove all the recommendations a doctor made before him.
Totally throw all the good job of this clinic away. Receptionists, therapist, 1rst Doctor, everyone in the clinic is kind and respectful but him.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 1313 West 8th Street, Suite 100, Los Angeles, CA 90017, USA.
What are the business hours of Concentra Urgent Care?
Concentra Urgent Care is open 24 hours a day, 7 days a week.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care at +1 213-401-9970.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/los-angeles-8th-st-urgent-care/ and are on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What types of care does Concentra specialize in?
Concentra specializes in prompt, effective care for injured employees and urgent care services for the community.
What nearby medical facilities can I visit before or after my appointment at Concentra Urgent Care?
Nearby medical facilities include U.S. Health Works Medical Group and another Concentra Urgent Care center, which may offer additional health services.
Are there any community organizations near Concentra Urgent Care that might be of interest?
Yes, the American Civil Liberties Union of Southern California and the Eagle and Badge Foundation are nearby community organizations you might explore.
What nearby religious organizations can I find near Concentra Urgent Care?
Nearby religious organizations include Mision Evangelica Pentecostes Revelacion Divina, Iglesia Revelacion Divina, and Ministerio Jesus El Salvador Del Mundo, among others.
Is Concentra Urgent Care accessible in the Los Angeles timezone?
Yes, Concentra Urgent Care operates in the America/Los_Angeles timezone.