Concentra Urgent Care

3.6
1378 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
1313 West 8th Street, Los Angeles, CA
90017, United States

Hours

Reviews

3.6
1,378 reviews
5 stars
748
4 stars
115
3 stars
77
2 stars
78
1 star
360

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the staff for being friendly, professional, and respectful, there were also reports of rude behavior from some front desk employees.

Wait Times

Numerous reviews highlighted long wait times, often exceeding two hours, which frustrated many customers despite some positive experiences once seen.

Service Efficiency

Customers appreciated the quick service during their appointments, but there were complaints about inefficiencies and disorganization, particularly regarding the handling of drug tests and physical exams.

Facility Issues

Several reviews mentioned cleanliness concerns and operational issues, such as being misled about 24/7 availability and experiencing bugs in the waiting area.
  • JG
    Josue Garza
    3 days ago
    1.0
    10/10 it will hurt again, one of the worst hospital I ever been
  • MR
    Mariela Raven
    3 days ago
    1.0
    Urgent care was inefficient. Nurses didn’t seem to know the difference between sample sizing. Didn’t check vitals and guessed weight. Gave two different medications for the same diagnosis. Also, forgot who their urgent care patients were! We did also notice a posible privacy violation. Don’t go here.
  • AA
    Angela A
    Dec 17, 2025
    2.0
    The person who did my tb test in the back was great and professional. Unfortunately 1 of the young ladies in the front was somewhat rude and presents as unprofessional. Her greeting method presents as if you’re bothering her or she just hates her job.
  • CG
    Cynthia Griffing
    Dec 8, 2025
    2.0
    I was not informed to bring my phone. When I went to get it. The Tech told me to wait, he would be right back. He, he never Returned the next tech showed up She said she needed to get her morning started and that she would take care of me in a minute I ended up waiting an hour and a half until the next tech came in. At that time she handed him two plastic yellow folders and said these two people need to be tested I feel that the office was very inefficient and was not being respectful of my time.
  • EE
    Eric
    Dec 8, 2025
    1.0
    I had a horrible experience. I was helped by a man (Omar Lopez) who made a homosexual advance at me to wich I respectfully declined. I was then for a pre employment drug test. I was given a container and sent into a room to pee in the container. After exiting the room I placed the filled container on the table. Omar Lopez picked up the container and threw the urine specimen in the trash and told me to pee again. He was obviously upset that I declined his homosexual advance and this was retaliation. I then had to stay at the facility for 3 hours per FMCSA regulation to avoid a refusal. I am currently reaching out to an attorney to see what options are available for me to be compensated for my emotional damage, psychological damage, embarrassment, sexual harassment, and loss of employment. I do not recommend this place.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 1313 West 8th Street, Suite 100, Los Angeles, CA 90017, USA.