Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being professional, friendly, and helpful, although some reported rude behavior from certain employees.
Wait Times
Numerous reviews highlighted long wait times, often exceeding two hours, which frustrated many patients.
Quality of Care
While some patients received good care and felt listened to, others expressed dissatisfaction with the thoroughness of examinations and treatment.
Facility Cleanliness
The clinic was generally described as clean, but some reviews noted issues with the cleanliness of waiting areas.
AP
Ana Pegueros
1 day ago
5.0
The person who assisted me exceeded all my expectations; they were very professional and polite. They made me feel really comfortable.
SS
Sky
6 days ago
1.0
I experienced severe discriminatory treatment at the reception desk.
Because my throat was sore and I was unable to speak, I went to the hospital accompanied by a family member. My company had instructed me that this was the only hospital available in LA, so I traveled for an hour to get here. Despite this, the staff judged me solely by my appearance and said, “No English?” This was extremely insulting, especially since I am a U.S. citizen.
I was almost turned away, but I explained, “My family is not sure if I have influenza. I came only because my company instructed me to come here.”
My company had already contacted the hospital, and my family even took time off work to bring me. Nevertheless, I was told to leave.
This experience was degrading, discriminatory, and completely unacceptable. I am filing this complaint so that this behavior is formally investigated and does not happen to anyone else.
YB
YVONNE BRYSON
Jan 6, 2026
3.0
It was around 3 am and there was only one person working.
EV
Emilio Vasquez
Jan 5, 2026
4.0
Went here for employment physical Very polite and professional. Facility is extremely clean and plenty of parking
SP
Sail Pandion
Dec 28, 2025
1.0
Dr. Latoya refused to see me for a UTI without explanation when there were literally NO patients in the facility.
Nurse William informed me that she has done this more than a few times, that she is “picky” about who she will see, and when he asked her if she would see me, she flat out said “no.”
Why is Dr. Latoya working at an Urgent Care is she doesn’t want to help people and consistently refuses medical care?
I would recommend management takes care of this issue before it becomes a legal matter.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer to employees?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 6033 W Century Blvd., Ste. 200, Los Angeles, CA 90045, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open 24 hours a day, 7 days a week.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
No, Concentra Urgent Care does not have wheelchair accessible restrooms.
Which professional association is Concentra Urgent Care affiliated with?
Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Can I book a worker’s compensation injury consultation with Concentra Urgent Care?
Yes, employers can set up an account and book worker’s compensation injury consultations through their featured message link.
What nearby hotels can I stay at if I visit Concentra Urgent Care?
Nearby hotels include the Ritz-Carlton and Crowne Plaza Los Angeles International Airport, both within close proximity for convenient accommodation.
What nearby dining options are available near Concentra Urgent Care?
You can enjoy dining at Yokoso Sushi Bar, a Japanese restaurant, or the Italian restaurant located within the Ritz-Carlton hotel nearby.
What local transportation or travel services are close to Concentra Urgent Care?
Nearby travel-related services include Turkish Airlines, Hawaiian Airlines, and Troy Tours travel agents, which can assist with travel plans before or after your visit.