Medical TreatmentsMental Health ClinicMental Health Service
Monte Nido East Bay provides residential eating disorder treatment for adults of all genders in a home-like setting. Located in the east bay of San Francisco, California, we offer individualized, outcome-backed treatment with a multi-disciplinary team for all eating disorder diagnoses including anorexia, bulimia, binge eating disorder, ARFID, OSFED, as well as co-occurring disorders.
My 18 year old son was a (first time) Resident at the Lafayette CA facility for 6 weeks this year. He had a lot of trepidation about moving to a facility with strangers, especially during COVID. The facility is fairly small which was helpful in making him feel like part of a family not just a patient. His ED behaviors weren’t as acute as a number of the other residents and sometimesHe felt that he didn’t get the same degree of encouragement during meal times because of this. He looked forward to the group sessions and actively took part. It is an “adult” facility so there was some degree of non-participation from older residents, which affected the “vibe” of the groups. The food was very good, atmosphere pleasant, ability to sit on the deck or the (fenced) outside yard. At times it was difficult to reach administrators at the facility but eventually phone messages would be returned. Insurance billing was relatively painless after meeting our out of pocket requirements. We had family zoom meetings once a week and could see progress. The director was friendly enough but a little distant and did not even say goodbye to my son or us (parents) when we came to pick him up after he was discharged, which was disappointing. The therapists and dieticians were good, the facility was clean and comfortable. All in all I’d say it was a very good place for my son at the time, and I was fortunate to have found it through the National Eating Disorder Alliance help line. (NEDA). I had never heard of Monte Nido and had no idea where to get our son the help that he so desperately needed. I feel like the staff is caring and compassionate in helping the residents, but are not there to form long lasting bonds with anyone.
NM
Nicole Mickelson
Apr 29, 2021
5.0
MNEB was a brand new facility when I was a patient there. While there were many things that needed to be addressed, I was unimpressed with the presumption that residents had to bring up major concerns regarding staff, that being said, it was handled well.
I give MNEB so much credit for teaching me how to find and use my voice, gain the confidence to sit down for a meal with a different perspective than I had when I entered, trust in others, etc. My therapist was Julie which I'm so grateful for and I felt seen and heard by her, which was very new to my life experience in general. I also felt very supported by Julie and most all the staff there. I felt safe to connect with not only the therapist but ALL the amazing nurses as well. The RC's were worked to the bone during my stay there, but they always put clients first and were trustworthy and made the experience both safe and fun. I laughed so much with so many staff members by the end of my stay there. I learned how to sit with my ED thoughts and let them pass. I have never been in a better place than I have from Monte Nido. I am genuinely forever grateful.
CY
Carol Young
Feb 24, 2021
5.0
I just recommended MNEB to someone asking how it was for me. This program helped me feel seen and safe and I was able to find moments of joy which I never thought would be possible for me. The treatment team, and all the staff genuinely cared about the clients and it was too life changing for me to not recommend if someone asks.
Frequently Asked Questions About Monte Nido East Bay
How do I get started?
During a quick, confidential call, our admissions team will gather your basic information and explain the next steps, which typically include requesting blood work, verifying insurance coverage, and scheduling an intake assessment.
Do I need to fill out any forms in the admissions process?
Our admissions team will walk you through every step of the process and will try to make it as easy as possible while ensuring we collect the information we need. Anything that requires your signature or feedback will be available for electronic signing in a patient portal. This may include releases of information for providers and family members, and financial forms once admission is scheduled.
How long will the evaluation process take?
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. We will ask for eating disorder history and current concerns, as well as supporting information to help us make a level of care recommendation. With your permission, the clinician may also contact your outpatient providers and/or family members for additional information.
What levels of care could I be admitted to?
We provide comprehensive care options, including intensive inpatient, home-like residential living, day (PHP/IOP), and virtual care (PHP/IOP) options, to best meet your recovery needs.
When I’m admitted to full-time in-person care (Intensive 24-hour Care or Residential Living), what should I bring with me?
We ask that you limit your total belongings to what will fit in one medium suitcase. Items not approved will be sent home. Please bring appropriate, comfortable clothing. Upon admission, a staff member will respectfully look through your belongings, and any items deemed inappropriate will be removed and either sent home or kept by staff. A complete list of suggested items will be provided by admissions.
What should I bring if I am admitted part-time or to transitional care?
On your first day of treatment, please bring contact information for your outpatient providers and pack meals. We will provide snacks, beverages, and supplemental exchanges. A staff member will meet with you when you arrive to give you an orientation to the program and answer any questions you may have.
Can I receive mail during treatment?
Yes. You may receive mail during your stay with us.
Who is included in my treatment team?
Your treatment team depends on the level of care you are receiving. At the 24/7 inpatient and residential levels of care, the primary treatment team will include medical staff of psychiatrist, doctor or nurse practitioner.
How do I get started with treatment at Monte Nido East Bay?
Start with a quick, confidential call with our admissions team to provide basic information and learn about next steps including blood work, insurance verification, and scheduling an intake assessment.
Do I need to fill out any forms during the admissions process?
Yes, the admissions team will guide you through electronic forms for signatures and feedback, such as releases of information and financial forms, all accessible via a patient portal.
How long does the intake evaluation take?
The intake assessment usually takes 45-60 minutes and is conducted over Zoom, gathering your eating disorder history and current concerns to make care recommendations.
What levels of care does Monte Nido East Bay provide?
We offer intensive inpatient, home-like residential living, day programs (PHP/IOP), and virtual care options to match your recovery needs.
What should I bring if admitted to full-time in-person care?
Bring comfortable clothing and limit belongings to fit in one medium suitcase; items will be reviewed and inappropriate ones will be removed. A detailed list is provided upon admission.
Can I receive mail during treatment?
Yes, patients are allowed to receive mail during their stay.
Who is included in my treatment team at Monte Nido East Bay?
Your team depends on your care level but for 24/7 inpatient and residential care, it includes medical staff such as psychiatrists, doctors, or nurse practitioners.
Is Monte Nido East Bay wheelchair accessible?
Yes, the facility has wheelchair-accessible restrooms to accommodate patients with mobility needs.
Are video visits available at Monte Nido East Bay?
Yes, Monte Nido East Bay offers video visit options for certain treatment programs.
What nearby places can I visit around Monte Nido East Bay?
Nearby, you can visit Brookwood Park for outdoor relaxation, Buddha Gate Monastery for spiritual visits, and community groups like Goal Achievers Toastmasters to engage with local services.
How can nearby transit options help me reach Monte Nido East Bay?
Brookwood Park serves as both a park and train station nearby, providing convenient transit access to reach Monte Nido East Bay easily.
Are there any local real estate services near Monte Nido East Bay for patients relocating?
Yes, nearby real estate agents like KMP Realty and Alissa Fogel Real Estate can assist patients or families looking for housing in the Lafayette area.