Concentra Urgent Care

3.9
1351 reviews
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Business Details

40 Centerpointe Drive, La Palma, CA
90623, United States
(714) 522-8020
https://www.concentra.com/urgent-care-centers/california/orange-county/la-palma-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
40 Centerpointe Drive, La Palma, CA
90623, United States

Hours

Reviews

3.9
1,351 reviews
5 stars
830
4 stars
149
3 stars
70
2 stars
64
1 star
238

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and accommodating, contributing to a positive experience.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over excessive delays for appointments and procedures.

Service Efficiency

While some customers experienced quick and efficient service, others reported slow processes, indicating inconsistency in service speed.

Front Desk Issues

Multiple reviews mentioned unprofessional behavior and rudeness from front desk staff, impacting the overall customer experience.

Facility Cleanliness

Customers generally noted that the facility was clean and well-maintained, contributing to a positive impression.
  • SM
    Shell Magana
    Nov 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I recently came in for a pre-employment drug test and DOT physical, and the entire experience was great. The staff was friendly, professional, and made the process quick and easy. Everyone I interacted with was kind and helpful, and I felt comfortable the whole time. I passed everything with no issues, and I really appreciated how smooth everything went. I would definitely recommend this location!
  • KW
    Kristel w
    Nov 17, 2025
    5.0
    Great friendly fast service clean facility
  • LH
    Lamar Hill
    Nov 17, 2025
    5.0
    This place is great awesome customer service and young lady marcy is the greatest
  • DD
    Dormel
    Nov 3, 2025
    2.0
    I only give 2 because we did not wait that much. I came for a blood test. They brought a mayo table and raise my arm higher than my shoulders (usually lab collections tech have a special high chair , no this place and arm lower than the body) I told them which vein was good and they tried 3 times and 2 medical assistance. I can feel that any of them had no experience withdrawing blood. It happened to a coworker too and also they lost the coworker blood tube they collected. This place need improvement and supervision . Our company has been using this place for 10 years and have not improved. Hope this review open their eyes.
  • EL
    Ethan Lake
    Oct 28, 2025
    1.0
    This place is a joke, went in for a simple physical and drug screen, waited over 2 1/2 hours for them to tell me my physical was failed because of a pre-existing condition that I have never failed for in past physicals and which they had no medical credibility to judge. Just don’t go here. They will waste your time.
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Frequently Asked Questions About Concentra Urgent Care

What types of occupational health services does Concentra Urgent Care in La Palma provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.

What are the regular business hours for Concentra Urgent Care in La Palma?

The center is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.