Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.9
853 reviews
5 stars
553
4 stars
62
3 stars
42
2 stars
29
1 star
167
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and helpful, although some noted instances of coldness or rudeness.
Wait Times
Several reviews highlighted long wait times, with some customers experiencing waits of over an hour, while others noted quicker service once seen.
Customer Service Issues
A few reviews mentioned poor customer service experiences, including unprofessional behavior from staff and issues with handling patient needs.
Cleanliness and Environment
The clinic was frequently described as clean and well-maintained, contributing positively to the overall experience.
Mixed Experiences
While many customers had positive experiences, there were notable negative incidents that affected overall satisfaction, particularly regarding specific staff interactions.
- CKChad KautzmanDec 30, 20251.0There was 2 people in the waiting room on a Tuesday and they told me a 3 hour wait. Drove to urgent care with good stars and a more packed waiting room and I was seen in 25 min.
- GSGLO SwepstonDec 15, 20255.0This clinic was very welcoming. Emily at the front desk didn’t give me a hard time when I didn’t have the correct paperwork. She helped me get it and was very friendly. Ivette in the back was very knowledgeable and took her time doing my bloodwork and mask fitting. I would recommend this place. Especially since I was out in about an hour.
- ECEloise CareyDec 15, 20255.0The staff was very delightful in their interactions with EVERY client. I found Felix and Emily to be very helpful.
- LTLilia De La TovaDec 12, 20251.0Do not recommend this location for urgent care. I went in for strep on a Friday - the clinic never sent the script for the antibiotics. They didn't answer the phone prior to them closing on Friday. I would have had to wait until Monday for them to *actually* answer the phone to get the prescription. Completely unacceptable.
- AOAdriana OrellanaDec 9, 20255.0Staff was very friendly and efficient. Wait time was the only negative but one I was seen it moved fairly quickly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 7862 El Cajon Blvd, Ste. 1, La Mesa, CA 91942, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 619-697-3093 or by fax at +1 619-697-3135.
Does Concentra Urgent Care provide physical and occupational therapy?
Yes, Concentra Urgent Care offers both physical therapy and occupational therapy services.
What is the website for more information about Concentra Urgent Care?
More information is available at https://www.concentra.com/urgent-care-centers/california/los-angeles/la-mesa-urgent-care/.
Which nearby healthcare providers can I visit alongside Concentra Urgent Care?
Nearby healthcare providers include Gary Funk, OD (optometrist), Kaushal Kulkarni, MD (ophthalmologist), Charles A. Solorio (physical therapy and medical services), and Sharp Rees-Stealy La Mesa West (medical center).
Are there dining options near Concentra Urgent Care for before or after your visit?
Yes, Shirley's Kitchen, an American restaurant, is located nearby and offers a good option for dining.
How can nearby places like Cabrillo Credit Union help when visiting Concentra Urgent Care?
Cabrillo Credit Union nearby can assist with financial services such as banking before or after your visit to Concentra Urgent Care.