Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.8
91 reviews
5 stars
86
4 stars1
3 stars0
2 stars0
1 star
4
- LBLorie BrownJun 20, 20255.0I am a Registered Nurse and an attorney. I was fortunate enough to have the Key provide caregivers for my mother who lived in independent senior living. The caregivers were fantastic. I also had another company who provided caregivers. The 2 companies worked really well together and made sure all shifts were covered. Their caregivers did an outstanding job taking compassionate care of my mother. I would highly recommend them.
- EEEd ElliottApr 30, 20255.0Cindi Burton and Star Davis are very excellent Care-Givers. They take their shifts very seriously and very respectful of their legal obligations. On a 1 to 10 Marty & I give both a 9.5.
- MLMaria LealSep 23, 20175.0During these difficult times, I turned to Home Care Assistance for my elderly mother. I cannot express enough my appreciation to the entire staff for all they did. I want to thank them all for the genuine care & knowledge the caregivers provided during her last days in hospice. I highly recommend Home Care Assistance.
- JDJUAN DiazSep 15, 20175.0The office staff was friendly and professional, I will recommend home care assistance to my family and friends, my mom is very happy.
- NZNick ZvirzinSep 15, 20175.0This place is the best! The front desk was super friendly and helpful! They took great care of my grandma. 10/10 would recommend
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship services tailored to seniors and adults with disabilities.
How does TheKey ensure the quality and reliability of its caregivers?
Caregivers at TheKey are highly trained professionals supported by an insured home care agency that manages scheduling, performance oversight, and provides back-up caregivers as needed.
Is home care from TheKey covered by long-term care insurance?
Coverage depends on your policy; TheKey is an approved provider with most major LTC insurance carriers and offers a free service to help clients navigate the claims process.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC and local safety protocols, provides PPE to caregivers, and most of its caregivers and staff are fully vaccinated against COVID-19.
What is the cost structure for home care services at TheKey?
Home care is billed hourly with costs varying by the number of care hours per week and region; most families pay out-of-pocket or use long-term care insurance.
Where is TheKey - Senior Home Care located?
TheKey is located at 7777 Fay Ave, Suite #210, La Jolla, CA 92037, USA.
What are the operating hours of TheKey - Senior Home Care?
TheKey provides care services 24/7, including holidays, weekends, evenings, and overnight.
How can nearby financial services assist clients of TheKey in managing costs?
Nearby financial advising firms like Coastwise Capital Group and Marine Street Financial can help clients plan and manage finances related to elder care and long-term insurance claims.
What nearby recreational facilities can clients or their families visit around TheKey's location?
Clients and families can visit nearby gyms and sports venues such as Edge Cycle, Breakaway Cycle, and F45 Training for fitness and wellness activities.
Are there any nearby services for personal grooming near TheKey - Senior Home Care?
Yes, nearby salons like Salty Roots Salon and Cristina Q The Salon offer hair, beauty, and makeup services, while Zio Skin Spa and Mahina Massage & Wellness provide skin care and massage therapy.