Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.3
418 reviews
5 stars
305
4 stars
31
3 stars
17
2 stars
13
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, courteous, and caring, contributing to a positive experience.
Wait Times
While many reviews noted quick service, several customers expressed frustration with long wait times, particularly in the exam room without updates from staff.
Communication Issues
Some customers reported poor communication regarding wait times and procedures, leading to dissatisfaction with their overall experience.
Quality of Care
Overall, many customers felt they received excellent care and attention from the medical staff, highlighting the professionalism and compassion shown during their visits.
Facility Organization
Several reviews pointed out issues with organization and efficiency, particularly regarding check-in processes and appointment management.
- GVGanesh vijanNov 17, 20255.0Excellent service
- JDJoseph DiazNov 17, 20255.0The folks at Concentra were very polite and courteous. Its hard to find that level of customer service nowadays. I would recommend them to anyone that needs there service.
- JTJason TrevinoNov 10, 20255.0I came in and no one in lobby, I still had to wait a very long time to be seen. Even people tjay came in before me for the reason had been seen before me
- MTMonica TerlouwOct 27, 20255.0I was pleasantly surprised at the minimal wait times both days I was there for testing. The staff is courteous and very friendly.
- DCDeborah CarmichaelOct 20, 20254.0Everything was great except having a loud television in the waiting area. I don’t watch television or listen to mainstream news so it was very annoying, distracting and a bit disturbing. Thankfully, my with was short. I brought a book to read but I couldn’t focus on it. I think some nice music would be better.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 15751 Rockfield Blvd., Suite 100, Irvine, CA 92618, United States.
What are the operating hours for Concentra Urgent Care?
The clinic is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 949-206-9100 or send a fax to +1 949-206-1648.
Does Concentra Urgent Care have an online presence where I can find more information?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/irvine-rockfield-urgent-care/ and follow their Facebook page at https://www.facebook.com/401222453592008.
What should I know about worker’s compensation treatment at Concentra Urgent Care?
Concentra provides prompt and effective treatment for injured employees as part of their workers comp injury services.
Are there nearby medical services or specialists close to Concentra Urgent Care?
Yes, nearby medical services include Alevizos John G Doctor of Osteopathic Medicine, Tustin Irvine Medical Group, Alevizos Medical, Progressive Physical Therapy and Rehabilitation, Paincare Medical Group, and Kim Family Orthodontics.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby you can visit Bouquet Bar for flowers and American food, or get laser tattoo removal and hair removal services at Tattoff or Dr. TATTOFF.
Is there convenient banking or financial services near Concentra Urgent Care?
Yes, WELLS FARGO BANK, Citadel Servicing Corporation, JMJ Financial - Platinum RLG, Purpose Funding, and Non Traditional Bank Loans are nearby for your banking and financial needs.
What should I expect if I need physical or occupational therapy near Concentra Urgent Care?
Progressive Physical Therapy and Rehabilitation and Paincare Medical Group nearby offer physical therapy, occupational therapy, and rehabilitation services.