Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and caring, although some reviews noted issues with specific medical personnel.
Wait Times
A significant number of reviews highlighted long wait times, often exceeding expectations, which led to frustration among patients.
Cleanliness and Organization
Customers consistently mentioned that the facility was clean and organized, contributing to a positive overall experience.
Service Efficiency
While some experiences were quick and efficient, others reported delays, indicating inconsistency in service speed.
Communication Issues
Several reviews pointed out problems with communication, particularly at the front desk, leading to confusion and dissatisfaction.
EV
Eleazar Villarreal
Nov 17, 2025
3.0
You spend 95% of your time answering questions on a clip board, and your physical only a few minutes
AS
Anthony Schrock
Nov 17, 2025
3.0
The staff was ok. Downside is I was in the office and doctor room for 3 hours. I wasn’t expecting to be at Concentra for 3 hours.
TH
Tate Hobart
Nov 17, 2025
5.0
Very professional and the workers were polite 😊
BC
Ben Collins
Nov 3, 2025
2.0
The staff was rude. Felt uncomfortable being there. Staff is more interested in their personal cell phones and working. Staff was more interested in complaining about clients. Do not recommend going there.
SP
Svetlana P
Oct 16, 2025
2.0
All visits here were nice untill I met FNP Sarabjeet Thind. This person told me that minor cut of my finger that got infected and had a pus cannot cause the infection to spread up the arm, into the lymph nodes in the armpit, or cause sepsis. (I wonder where she attended her medical school? Maybe in India or Pakistan it not the case?)
Yes, I am able to move around through pain, but I am in pain for 3rd day, and all this started when my finger was swallen and had a pus. But just because now 3 days later my finger in not swallen anymore she claimed that all my symptoms developed from something else.
She lied in report that I refused chaperone. She never asked me about it, other way she would know my husband brought me there, I am too weak to drive. She lied in report also that I was cut by cardboard AT HOME🤦♀️...
I never said it. I was cut by a piece of sharp object in the pile of trash bags, damages and cardboard boxes that I tried to separate at work.
She ignored my simptoms, my swollen armpit, terrible pulsating headache and wrote that I can go back to work right today. Yes, my finger is better now, but what about infection that in my body? I hope it will go away.
I am not an crybaby, I cut my fingers many times and nothing ever happened. It is a reason why I did not think much of this cut first and did not bother to report in the first day. Who reports such stuff?? Next day after cut my finger got swallen and armpit of the same arm started to hurt, then worse and worse, chill, fever, terrible trobbing pain in my head, sore neck, around chest, etc. I spent 2 days in my bed taking ibuprofen. I got scared that I can develop sepsis and decided to do something about it. But this "nurse practitioner" made immediate decision to send me back to work the same day.
Such incompetent people like Sarabjeet Thind, who are ok with lying in medical reports, should not be working with patients.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Fresno offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Fresno?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
Where is Concentra Urgent Care located in Fresno?
The center is located at 2555 S East Avenue, Fresno, CA 93706, USA.
Which payment options are accepted at Concentra Urgent Care in Fresno?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care in Fresno?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care for workers' compensation injury treatment?
Employers can click the featured message link provided on their website to set up an account for workers' compensation injury consultation.
Is Concentra Urgent Care in Fresno a member of any professional associations?
Yes, it is associated with the Urgent Care Association of America.
What nearby accommodations are available for visitors to Concentra Urgent Care in Fresno?
Nearby hotels include Vagabond Inn Fresno and Fresno Inn, which are convenient options for visitors needing lodging.
Are there any nearby restaurants where patients can eat before or after visiting Concentra Urgent Care in Fresno?
Yes, nearby dining options include Denny's, Carl's Jr., Habanero's Taqueria, and Shell's convenience store with restaurant services.
What nearby transportation services can help me reach Concentra Urgent Care in Fresno?
Nearby transportation-related businesses include CommTraq and Intrade Industries, which offer freight, cargo, and travel services to assist with reaching the center.