Concentra Urgent Care

3.6
1514 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
7265 N First Street, Fresno, CA
93720, United States

Hours

Reviews

3.6
1,514 reviews
5 stars
798
4 stars
140
3 stars
105
2 stars
87
1 star
384

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, helpful, and professional, although some reported unprofessional behavior from specific doctors.

Wait Times

Numerous reviews highlighted excessive wait times, both for check-in and to see a doctor, often exceeding expectations.

Service Efficiency

While some experiences were quick and efficient, others noted significant delays and poor organization, particularly with paperwork and scheduling.

Facility Cleanliness

Several customers mentioned cleanliness and a pleasant environment, although there were isolated complaints about unsanitary conditions.

Communication Issues

There were multiple reports of poor communication from staff regarding procedures and patient care, leading to frustration among patients.
  • AL
    Art Lewandowski
    6 days ago
    2.0
    I find it hard to get through to the service adviser. You leave messages and never get a call back. Took my car into service and paid to remove check engine light and left and not even 20 min later the light and code were back on. Shouldn't be that hard to get a call back
  • TS
    Teresa Sanchez
    Dec 28, 2025
    1.0
    I saw Gary Hatcher, for workerscomp. he spent less than 2 mins with me, no extra questions, and sent me off. When i was surprised by his dismissive conclusion he just responded with "courts won't approve this". He then told me i could leave, i requested documents to submit at work. He rolled his eyes & scuffed as he sat at his computer. There was also substantial amount of hair from the previous person on the bed upon entering. Later saw the nurse go in rip paper and walk out. The pillow was not replaced or changed.
  • VL
    Valerie Lopes
    Dec 28, 2025
    1.0
    I was hurt worst in physical therapy. They told me it was a bicep injury and made me overstretched. Come to find out my MRI. Let me know that I had a separated, clavicle, a torn labrum, and a Rotator cuff injury that needs surgery. The doctor, on my first visit, was very uninterested and very routine-like. When I went to the nurse practitioner instead of the doctor after they observed my MRI results he tried to down talk the best surgeon in the city let alone one of the best in the country. Now I’m waiting for them to accept the directives from my surgeon so I can get the surgery. My injury has been since August and it is now December. This has been one of the worst experiences of my life.
  • AS
    Andrea Sotelo
    Dec 22, 2025
    1.0
    When you first check in that is the time where they should inform you that it is a good idea to have a full bladder because if you don't urinate enough they hold you for up to 3 hours in a little section on a chair like a prisoner and won't allow you to go outside or go home and come back. I was very unhappy that nobody told me that. I had to give my dog meds after his surgery and I was an hour late because of this. Had I known I would have gone fully prepared and would not have had used the restroom prior.
  • JB
    Judy Burden
    Dec 15, 2025
    3.0
    I was there about 3 hours. I'm the bank when I was waiting for paperwork. All the seats are full of people waiting for paperwork. There is 1 person doing the paper work. The supervisor did not pitch in and help. The MA printing out the paperwork moved WITHOUT URGENCY, like a sloth. Spoke to a couple of cops workers about coco and something else, while all the people WAIT. Supervisor, at the other computer does not help but walks over to the MA and asked if she did end of week numbers. It's not a good look. The supervisor sent some one to break. The supervisor should have helped out to get the people out the door. My medical assistant was AWESOME and kind. I seen her again on Monday to read my TB and she remembered me. She was a delight. The supervisor needs to get it together and help her staff.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Fresno offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Fresno?

Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.