Concentra Urgent Care

3.8
1126 reviews
Concentra Urgent Care

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
3161 Walnut Ave, Fremont, CA
94538, United States

Hours

Reviews

3.8
1,126 reviews
5 stars
670
4 stars
120
3 stars
47
2 stars
48
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

The front desk staff received high praise for being friendly, accommodating, and professional, although some reviews noted rudeness from certain medical staff.

Wait Times

Many customers expressed frustration with long wait times, often exceeding expectations, even with appointments.

Facility Cleanliness

The facility was generally reported as clean and well-maintained, though there were isolated complaints about unsanitary conditions in specific areas.

Patient Care

While some patients felt well cared for by the staff, others reported feeling rushed and unheard during their consultations.

Overall Experience

The overall experience varied significantly, with some customers having positive visits while others reported serious dissatisfaction with the care received.
  • JG
    Juan Guerrero
    Nov 17, 2025
    5.0
    Mr. Beckh TPthe therapist is super professional, was a great experience, more people should learn from him. Unfortunately he is not always there. But he helps me a lot with my therapy.
  • MA
    Ma Amsden
    Nov 10, 2025
    4.0
    I went in for a TB test as required by my employer. I arrived before they opened and was permitted to enter the building prior to opening time. Service was friendly. Although I was the first inside, I was not called in immediately. Upon my return to have my test checked, I also waited some time before being seen. Overall wait times were not too bad but a bit long for a seemingly quick procedure. Note that even if you pre-plan to be early, this does not necessarily translate to being seen first.-
  • MK
    Manik Kumar
    Nov 6, 2025
    1.0
    The staff at Concentra was rude, and they also lost my sample details. I strongly advise everyone against using this location for their testing needs.
  • FL
    Francis Joshua Lopez
    Nov 5, 2025
    2.0
    Came here at 8am sharp. Told 1-1.5 hr wait. Asked to check what spot in line I am and they said third including people with appointments. I watched 6 people go ahead of me. Waited 2+ hours to see a doctor. Staff was nice but don’t lie to me
  • FG
    Fabiola Guzman
    Nov 3, 2025
    5.0
    Everyone was very nice smiling all the time. I was in and out on time. Girls in the front were very nice to me and greeted me with kindness. Keep up the great work concentra :)

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services such as injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open from 8:00 AM to 11:59 PM Monday through Friday.