Concentra Urgent Care

3.8
1141 reviews
Concentra Urgent Care

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
3161 Walnut Ave, Fremont, CA
94538, United States

Hours

Reviews

3.8
1,141 reviews
5 stars
679
4 stars
121
3 stars
48
2 stars
48
1 star
245

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, kind, and professional, although some reported negative experiences with specific staff members.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding expectations, which negatively impacted the overall experience.

Service Quality

While some customers reported efficient and smooth service, others expressed dissatisfaction with rushed consultations and lack of thoroughness from medical providers.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, although there were isolated reports of unsanitary conditions in specific areas.
  • BL
    Brando Lopez
    1 day ago
    5.0
    Fueron muy amables. Y son muy profesionales.
  • DB
    Dele Bamisaye
    1 day ago
    4.0
    Good job! Always eager to ensure that the patient gets well as soon as possible but still needs to allow for a little time for a natural healing process. Once again, good job !!
  • EH
    Erica Hansen
    Dec 29, 2025
    3.0
    The staff i have dealt with have been patient and kind, I am only doing PT at this location and my appointments keeps getting rescheduled due to staff calling in, I understand people get sick and life happens, but the inconsistencies are prolonging treatment for me, which is unfair to me. While there this morning, The front desk ladies had to deal with an irritated person face to face this morning (I understand the patients irritation) but they handled it professionally and with grace... its unfair to them that they got such short notice to reschedule a days worth of patients and take the brunt of the frustration everyone must be feeling, when none of that is there doing/fault... (they deserve coffee/breakfast!)
  • RS
    Rialene Snapp
    Dec 22, 2025
    5.0
    Went to this location first thing in the morning for an employer drug screening. Service was fast and the staff were super nice. I was in and out in what felt like 10-15 minutes.
  • DA
    Desiree Antolin
    Dec 14, 2025
    1.0
    My appointment last 12/12/25 was 1pm and I came to my appointment on time. Waiting in the lobby for atleast 30 minutes until they call my name. Went inside, they took my vitals and told me that the Dr will be here shortly. However, I've waited for more than 30 minutes again and I spoke with the staff they said I will be the next one but until another 30 minutes had passed the Dr still not seen me. Spoke to staff again and told me that the Dr will see me in 5 minutes. I was like, I've been waiting for more that 1 1/2 hour just to be seen to a Dr that never showed up. After few minutes again, finally, an NP came and seen me, asked some questions and ordered labs for me. I understand that working in health care was really busy but I'm hoping they improve their time management in regards with the appointments. I was so disappointed that day!

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services such as injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care during weekdays?

Concentra Urgent Care is open from 8:00 AM to 11:59 PM Monday through Friday.