Concentra Urgent Care

3.6
513 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
860 West Valley Parkway, Escondido, CA
92025, United States

Hours

Reviews

3.6
513 reviews
5 stars
280
4 stars
48
3 stars
29
2 stars
33
1 star
123

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Wait Times

Several reviews highlighted long wait times, with some patients experiencing delays of several hours despite having appointments.

Efficiency

While some customers reported quick service, others noted inefficiencies in the process, particularly regarding the handling of drug tests and physicals.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported significant dissatisfaction, particularly with specific staff members.

Facility Cleanliness

The clinic was generally described as clean and well-organized, contributing positively to the overall experience.
  • SS
    sarah socia
    1 day ago
    1.0
    There are so many reasons why I'm giving a one star. First of all there is only one dr there EVER! So it is always a 3 hr wait. Then the person giving me my mouth swab drug test didn't know what he was doing. Hopefully it doesn't ruin it and lastly the dr was rude and cold. Didn't listen to what I had to say instead wouldn't clear me because she said I need an inhaler. I completely disagree but now I can't even go to work without it. And if you're gonna tell me i need one then you should be able to supply one. I am so angry
  • ML
    Michael Leonard
    1 day ago
    1.0
    They denied service, claiming they "don't have the equipment to examine my wounds" and just told me to go to an ER. This begs a question: why on Earth does this place even exist, then?! How could a CLINIC not have the necessary medical equipment to perform basic things such as medical examinations??? That just blows my mind. This place a joke...
  • DW
    Darryl Wilson
    Dec 22, 2025
    1.0
    I felt violated because I went in for a basic dot physical and the doctor made me pull my pants down and show him my testicular area
  • RD
    Rochelle Diane
    Dec 17, 2025
    5.0
    Great experience with the staff here! Had a slip and fall at work and was told to come here. Staff were very helpful and even got things squared away with the pharmacy since Walgreens was constantly giving me the run around. Went to the physical therapy side as well and Brian is amazing! Down to earth, knows what he’s doing and has gotten my back, ankle and wrist feeling much better!
  • AB
    Alan Beekman
    Dec 15, 2025
    2.0
    Everyone was very nice. Didn’t appear to be very busy. After completing online questionnaire, 15 minutes. I was asked to complete a paper questionnaire, 10 minutes. After that escorted in to have my weight, blood pressure checked and TB test, 10 minutes. Then taken to an exam room. Sat in the exam room for 40 minutes without anyone coming in . Exam technician came in and spent about 10 minutes doing the exam. After that, he said I was ok to go. I said I haven’t had my drug test yet. He looked confused, and looked at the paperwork. Then he said let me check on that. I sat in the exam room another 30 minutes with no on coming in. Then a lady came in and said we need to do your drug test. She proceeded with having me complete this. Then I was told I could go. Two hours of time, to do less then 15 minutes of actual exam stuff. Just seemed inefficient and unnecessary.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Escondido provide?

Concentra Urgent Care offers workers' comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing services.

What are the operating hours for Concentra Urgent Care during weekdays?

The clinic is open from 8:00 AM to 5:00 PM Monday through Friday.