Business Details
About
Physical Therapy
There are many reasons to choose a physical therapist, but most important are their qualifications. Patients need to know their care provider can do everything possible to properly treat them. Gary M. Souza, PT & Associates has an extensive staff of licensed Physical Therapists, to cover the treatments patients need most since 1981. They include Doctors of Physical Therapy and Board Certified Orthopedic Specialists, certifications in hand therapy, manual therapy and athletic training. But just as important, the therapists are experts in caring and compassion, too.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Gary M. Souza, PT & Associates
21015 Pathfinger Rd, Diamond Bar, CA
91765, United States
Hours
Reviews
4.8
161 reviews
5 stars
154
4 stars1
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Several reviews highlighted the unprofessional behavior of front desk staff, particularly in handling appointment calls and interactions with patients.
Therapist Quality
Many customers praised the therapists for their knowledge, care, and personalized treatment plans, leading to significant improvements in their conditions.
Friendly Environment
The overall atmosphere of the clinic was described as welcoming and friendly, with staff making patients feel valued and cared for.
Administrative Efficiency
While many reviews commended the administrative staff for their organization and efficiency, some noted issues with scheduling and communication.
- JKJohn KangDec 16, 20251.0Could not even get through to make an appt. Lady who picks up the call is rude and would not listen to the type of insurance we have. She just kept repeating that they do not take mediCAL. I would not bother with this place as our initial impression is that this place lacks courtesy and professionalism.
- BGBlanca GarzaSep 15, 20251.0I was referred to this place by my doctor, when I called to make an appointment the woman that answered was extremely rude. I had high hopes after seeing the 4.9 star review but was disappointed at the lack of professionalism
- JGJosie GuillenMay 10, 20235.0The front desk is very helpful, especially Liz. She is very courteous and knowledgeable.
- LBLisa BallApr 12, 20235.0The therapists were knowledgeable and showed concern for my medical needs.