Planned Parenthood - Concord Health Center

Reviews

• NR

  Norman Rockwell

  Nov 6, 2025
  1.0
  Lady tried to book a appointment for me in Sacramento. I let her know I live 10 hours away. She thought it would be funny to book another appointment on the other side of L.A about 2 hours away . I suggested carson ca. She suggested I call myself . I said that's not helpful she said "ok" and hing up the phone. Theres no excuse for ignorance guys.
• CC

  Chris C

  Oct 30, 2025
  5.0
  Planned Parenthood absolutely deserves five stars. The entire experience, from scheduling to the actual visit, was smooth, professional, and caring. Scheduling the appointment was incredibly easy over the phone, and everyone we spoke with was polite and helpful. During the visit, the staff made my girlfriend feel comfortable and respected the entire time. Even though they mentioned that there are limits to what they can say during an ultrasound, they still handled everything with genuine care and professionalism. The difference in how they treat patients compared to other places is night and day, they take the time to make sure you feel informed, supported, and never rushed. We have been to this location before, about three years ago, for pregnancy protection, and the doctors back then were just as pleasant and understanding. It is clear that Planned Parenthood consistently hires compassionate, knowledgeable people who truly care about their patients. Overall, they go above and beyond to provide quality care and make a difficult or emotional experience a lot easier to handle. I highly recommend Planned Parenthood to anyone who wants to be treated with kindness, respect, and professionalism.
• LS

  Lisa Serrano

  Jun 27, 2025
  5.0
  I visited this location today and I am well Pleased with my experience. The receptionist her name is Shania explained procedures to me and how much it’s going to cost. She is very knowledgeable and nice. Maria who lead me to the exam room speaks so soft, she ask all medical questions professionally by saying, and this is just to make sure we have the correct information….and can you verify? The NP Jennifer is very friendly I am glad I got a female doctor. She explained her findings to me and recommended me to another specialist. I would definitely come back to this location. Everyone is friendly. The place is clean. No foul smell. Lots of seating for clients. I recommend this clinic to anyone need reproductive check up’s.
• TS

  Torrie Stevenson

  Sep 28, 2020
  1.0
  Came in for my appointment, gave urine test, was told to wait in my car for a phone call back from them. Hour and a half and nothing.

Frequently Asked Questions About Planned Parenthood - Concord Health Center