Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.7
1,639 reviews
5 stars
953
4 stars
135
3 stars
83
2 stars
86
1 star
382
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff's professionalism and friendliness, while others report rudeness and unhelpfulness.
Wait Times
Many customers experienced long wait times, often exceeding expectations, even with appointments.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms, which were reported as unsanitary.
Professionalism
While some staff members were noted for their professionalism, others were criticized for a lack of care and dismissive attitudes.
Efficiency
Some customers appreciated the quick service and efficient processes, while others felt the overall experience was frustratingly slow.
- RORobert Osendorf2 days ago5.0I called Mr Peterson's office after I passed by driving and got his number off the sign. My inquiry was regarding a workers comp injury. Although Mr Peterson does not do workers comp, he took the time to thoroughly explain how that legal system works. He also took the time to explain to my girlfriend about her needs regarding her mother and her nursing home. He was not able to help us with any of our legal matters it's just not his field of practice. But he did a very good job of explaining our options in each of our areas of concern. Although he does not do workers comp or nursing home legality issues he was very competent in answering the questions that we had.
- NLNick Losoya6 days ago5.0Very very good clinic the workers are very helpful and kind when i walked in i needed help with my paper that was downloaded to my phone and the front desk help me email and print it out....super helpful, wait time was good but the atmosphere in the clinic was amazing they have a big screen tv and everyone was watching movie they had on for us patients, even had water for us, workers in back was friendly and made me feel at home, when i got to see the Dr he was very professional and we had great conversation and we laughed , very humble, i reccomend this clinic 100% great customer service above all other clinics by far! Great staff all shifts . Sincerly yours Nick L.
- DMDeena Mattox6 days ago5.0Very pleasant experience. The staff were very nice and informative. Very fast service. My daughter in law and I went to the Irwindale location, we walked in, before 3pm, and were told they could only take 1 of us and that it would be 4 hours. My daughter in law stayed. After 1 hour, she was still sitting in the waiting room. I told her forget it and we would go to the Commerce one. We were in and out of there in just over an hour.
- CWCharity WhitsonNov 10, 20255.0I walked in and didn't have to wait long at all. Staff were attentive and nice. The doctor took care of me. He was confident, efficient and gentle. He answered all questions and I felt reassured everything would be okay.
- EPElise ProvencioNov 10, 20255.0The staff here was super nice. I needed a drug test for a new job, this was the only location closest to me open 24hrs. Even though they had a shift change and multiple people they were still able to accommodate me last minute and swiftly. With pressure they still maintained a pleasant demeanor.
Frequently Asked Questions About Concentra Urgent Care
What types of medical services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health services, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 3430 Garfield Avenue, Commerce, CA 90040, USA.
What are the operating hours for Concentra Urgent Care?
Concentra Urgent Care is open 24 hours a day, 7 days a week.
Is Concentra Urgent Care currently open?
No, Concentra Urgent Care is not closed and operates continuously.
How can I contact Concentra Urgent Care by phone or fax?
You can reach Concentra Urgent Care at +1 323-722-8481 and send faxes to +1 323-721-2236.
Does Concentra Urgent Care have an official website and social media presence?
Yes, their website is https://www.concentra.com/urgent-care-centers/california/los-angeles/commerce-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage. They are also on Facebook, Instagram (@concentrahealth), and Twitter (@concentrahealth).
What kind of nearby businesses could be useful for customers visiting Concentra Urgent Care?
Nearby businesses like U.S. HealthWorks Medical Group provide additional medical services, while Super King Markets offers grocery and health food options for after your visit. Industrial and packaging suppliers such as Applied Industrial Technologies and Justman Packaging are also close by.
Are there any nearby stores where customers can shop for furniture or home decor?
Yes, customers can visit American Furniture Rental, AFR Rental Furniture, AFR Furniture Clearance Center, Makymo Home Decor, and Rug Factory Plus for furniture and home goods near Concentra Urgent Care.
Can I find beauty and cosmetic supplies near Concentra Urgent Care?
Yes, Organic Beauty and Hollywood Beauty Supply are nearby locations where customers can shop for beauty and spa services or cosmetics and beauty supplies.
How can nearby business services support occupational health and safety for local companies?
Nearby businesses like Applied Industrial Technologies and Monogram Aerospace Fasteners supply industrial equipment and services that support workplace safety. U.S. HealthWorks Medical Group provides medical support, complementing Concentra Urgent Care’s occupational health services.