Concentra Urgent Care

3.8
496 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
850 East Washington St., Colton, CA
92324, United States

Hours

Reviews

3.8
496 reviews
5 stars
294
4 stars
40
3 stars
25
2 stars
24
1 star
113

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and efficient in their service.

Wait Times

Several reviews highlighted long wait times, with some customers experiencing waits of 2-3 hours, which was a common complaint.

Cleanliness

Feedback indicated issues with cleanliness, particularly in the restrooms and waiting areas, with some customers describing them as dirty.

Service Efficiency

While some customers reported quick service, others noted inconsistencies, with experiences ranging from fast and efficient to frustratingly slow.

Customer Experience

Overall, many customers had positive experiences due to the friendly staff, although there were significant concerns regarding management and operational efficiency.
  • BD
    Benjamin Diaz
    Nov 17, 2025
    5.0
    Quick and easy, how it should be.
  • KB
    Kevin Barrett
    Nov 10, 2025
    3.0
    The staff was great. A friendly group of competent professionals. I had to wait two hours without an appointment. They got everything done in one visit. Grateful for that. I was told at a 24 hour clinic that the next available appointment was in December and I needed my work physical before that time.
  • CR
    Crystal Rose Rivera
    Nov 3, 2025
    5.0
    Professional, efficient, friendly, had my test done within 15 minutes.
  • JT
    Jr. Tapia
    Oct 27, 2025
    5.0
    Good friendly service, very helpful. Made it easy in an oit very professional. No issues, whatforever answered all my questions Do recommend ..
  • IG
    Israel Garcia
    Oct 20, 2025
    1.0
    I was told they didn’t make appointment so I went in as walk in for a physical. I was told the wait was between 2-2.5 hrs. I was patiently waiting and I noticed everyone was being called before me. Even a guys that went in 1 hr after I did was called before me. I told the front desk I was there first. The lady in the back was not going in order so she skipped me. That backed me up another hour. I know as a walk in I have to wait but to skip me for a person that was there way after me is unacceptable

Frequently Asked Questions About Concentra Urgent Care

What are the regular operating hours for Concentra Urgent Care in Colton?

Concentra Urgent Care in Colton operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 850 East Washington St., Colton, CA 92324, United States.