Concentra Urgent Care

4.3
807 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
17487 E. Hurley Street, City of Industry, CA
91744, United States

Hours

Reviews

4.3
807 reviews
5 stars
594
4 stars
59
3 stars
32
2 stars
36
1 star
86

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and professional.

Efficiency

Many reviews highlighted the quick and efficient service, with several customers noting minimal wait times.

Cleanliness

The facility received positive remarks for being clean and well-maintained.

Long Wait Times

Some customers expressed frustration with long wait times, particularly for appointments and certain procedures.

Customer Service

Overall, the customer service was rated highly, with specific mentions of staff going above and beyond to assist patients.
  • HS
    Hugo santos
    4 days ago
    1.0
    $203.00 charge price for a renewal of CDL medical card... Crazy Run away CDL Driver’s from this place
  • CC
    Candida Cervantes
    Nov 10, 2025
    5.0
    Very nice caring therapist- a friendly place always making sure you are feeling better
  • TT
    Towana Toles
    Oct 27, 2025
    5.0
    When received TB shot. Was poked too many times and left big bubble with dripping blood on my arm. The big bubble eventally went down and it was ok. Shot was given by intern and he was learning. So it was OK. I gave permission for him to give shot.
  • MM
    Miguel Martinez
    Oct 24, 2025
    5.0
    I have been attending therapy at this location for my elbow tendinitis, and everyone has been very kind and friendly. The staff have also been very helpful and informative with the exercises being used to treat my condition. I really appreciate their patience and advice. I will be applying their exercises in my weekly routines as they do provide significant relief. I highly recommend! Over +5 stars honestly.
  • NJ
    Norma Jean
    Oct 21, 2025
    5.0
    Once I got the email correct to send my info to the reception area,the check in process was quite possibly the quickest Ive ever experienced. Claudia was super sweet and her multitasking was pretty impressive! It was an art to see. She handled it like a complete professional. Back office team member was nice, he was a male, I cant remember his name (sorry) The only thing I can say I noticed that was not as pleasant, was what looked like the office manager was scolding an employee about her schedule. It was pretty sad to hear a manager talk to her employee in a condescending manner. Maybe a private space would be more appropriate for conversations like that. Working in healthcare and management myself, I think a different approach wouldve worked in both of their favors and not let the employee left leaving walking away with her head down. Nevertheless, the experience was wonderful alongside the staff. A little hidden gem.

Frequently Asked Questions About Concentra Urgent Care

What is Concentra Urgent Care and what services do they provide?

Concentra Urgent Care is a national healthcare company offering prompt, effective care to injured employees and urgent care services to the community. Services include workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 17487 E. Hurley Street, City of Industry, CA 91744, USA.