Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Concentra Urgent Care
17487 E. Hurley Street, City of Industry, CA
91744, United States
Hours
Reviews
4.3
833 reviews
5 stars
616
4 stars
60
3 stars
32
2 stars
38
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is consistently described as friendly, helpful, and professional, contributing to a positive experience for many customers.
Wait Times
While many customers appreciate the quick service, several reviews mention long wait times, particularly for appointments.
Facility Cleanliness
The clinic is noted for being clean and well-maintained, enhancing the overall experience for visitors.
Efficiency
Most customers report efficient processes, although some experienced delays that affected their overall satisfaction.
- LBLauren BullisDec 30, 20255.0When visiting Concentra, I have experienced great customer service and an overall timely, quick experience. Staff is so friendly and efficient. Medical assistants and providers are very knowledgable. I would definitely recommend.
- TTT TDec 26, 20255.0After a BJJ accident, I thought my shoulder was dislocated. Thankfully xrays did not show dislocation or anything broken. Staff and doctor were able to give me a reading quickly. They gave me an arm sling and meds. Would come back for other urgent care needs.
- LBLizbeth BarraganDec 26, 20255.0I went to Concentra in City of Industry today and I have to share what a great experience I had. All the staff both front and back office were very nice and knowledgeable. I highly recommend this center to everyone for anything from urgent care needs to physicals and DOT certification etc…
- THTBears HomeDec 26, 20255.0My urgent care experience was excellent. Been to many urgent cares in the past and usually there is a wait time. Although there was a bit of a wait, front office was able to let me know prior to being seen a realistic time and give me updates. Xray tech, Chris, was reassuring during the xray. Luckily, nothing was broken. I was given a splint and went home with some meds. Good experience, would recommend.
- BBbutterflies and beehivesDec 22, 20254.0So I visited two different urgent cares, one in Pomona which was in a nice building but the staff seemed like they just graduated jr high, I had hit my head and they gave me a ice pack that was not cold but would be when I put it in the freezer at home haha, what's the point ? Then the young girl didn't know how to spell any of my medications and then the doctor comes in waves his phone light in my face super fast and sends me on my way 🤦🏻♀️*** I had to do a follow up so I went to another one in Azusa or very near there, they were in a warehouse type area but they actually knew what they were doing and were very kind and attentive, offering drinks and snacks while you wait. I would definitely make the drive and go there the next time. ***** So my rating is in-between
Frequently Asked Questions About Concentra Urgent Care
What is Concentra Urgent Care and what services do they provide?
Concentra Urgent Care is a national healthcare company offering prompt, effective care to injured employees and urgent care services to the community. Services include workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 17487 E. Hurley Street, City of Industry, CA 91744, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 7:00 PM and closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 626-965-0959 or by fax at +1 626-912-1696.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/california/los-angeles/city-of-industry-urgent-care/ and social media handles on Facebook (Concentra Urgent Care), Instagram (@concentrahealth), and Twitter (@concentrahealth).
What nearby places can I visit when coming to Concentra Urgent Care?
Nearby places include Ironworkers Local 433, a labor union; Alta Dena Certified Dairy, a grocery store and supermarket; and Starbuck's coffee shop, perfect for grabbing a beverage before or after your visit.
Can Ironworkers Local 433 help if I am seeking labor union resources near Concentra Urgent Care?
Yes, Ironworkers Local 433 is a nearby labor union and social service organization that can assist with labor-related needs.
Are there food options close to Concentra Urgent Care?
Yes, there are several nearby food options including Carl's Jr., Monami Alta Dena Dairy (an ice cream shop and smoothie bar), La Mexicana Meat Market, and Fruta Mania, a Mexican restaurant and smoothie bar.
If I need to do some shopping near Concentra Urgent Care, what are my options?
Nearby shopping options include Sweda Company LLC for jewelry and fashion accessories, Fashion RUSH for women's clothing, and the Liquor Deli which serves as a liquor store, grocery store, and gas station.
What should I know about parking or local transit near Concentra Urgent Care?
While specific transit stations are not listed, Concentra Urgent Care is centrally located near many businesses and shops like Clayton Industries and Chronomite, making it accessible for those working in the area. It's advisable to check local transit options or parking availability in the City of Industry area.