Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.8
715 reviews
5 stars
425
4 stars
53
3 stars
41
2 stars
42
1 star
154
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of reviews highlight the staff as friendly, professional, and attentive, with many customers expressing satisfaction with their interactions.
Cleanliness
Customers consistently mention the facility as clean and well-maintained, contributing to a positive overall experience.
Wait Times
A significant number of reviews indicate long wait times, often exceeding expectations, which detracts from the overall experience for many customers.
Customer Service
Overall, customer service is rated positively, with many reviewers appreciating the helpfulness and communication from the staff.
Mixed Experiences
While many customers had positive experiences, some reported issues with specific staff members and the handling of their medical concerns.
- TCTravis ChapinNov 14, 20251.0Bullshit care. Have had a broken tibia and fibula with torn acl for 3 weeks now and have seen 3 different Dr's here all who say its beyond their care and I need a trauma surgeon. Went to appointment tonight where they said they were prescribing me something for the pain and never did. Called 7 times and was told they would call me before they closed to confirm it was sent to the correct pharmacy and they never called and are now closed for the weekend. They dont care about your care or pain at all
- ALAnthony LobatoNov 10, 20255.0The process was pretty quick 2-3 hrs. The staff knew what they were doing and we got along well they are easygoing people.
- FAFrank AvilaNov 4, 20255.0Everything went very smoothly. The receptionist was very friendly and helpful. Once I was called in to see the medical officer the testing was over in a few minutes. The facility was very clean and inviting.
- MMMichael MatthesonOct 20, 20255.0The wait wasn't long and I got in at a decent time.I like how they focus on the hurt parts for therapy.
- KRKyle RodriguezOct 20, 20255.0Staff and therapist here are really great! Always there to help in scheduling, in healing and very attentive to my concerns and needs in order to help me heal. Great team there!!!
Frequently Asked Questions About Concentra Urgent Care
What type of healthcare services does Concentra Urgent Care in Chino provide?
Concentra Urgent Care in Chino offers prompt and effective care including workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 15302 El Prado Road, Chino, CA 91710, USA.
What are the operating hours of Concentra Urgent Care in Chino?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care in Chino open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care for an appointment in Chino?
You can reach Concentra Urgent Care at +1 909-393-7222 for appointments or inquiries.
Does Concentra Urgent Care have an online presence where I can learn more?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/chino-urgent-care/ or check their Facebook page at https://www.facebook.com/142857572452425.
What can I expect from the physical therapy services offered at Concentra Urgent Care?
Concentra provides physical and occupational therapy services aimed to support recovery from injuries and improve functional mobility.
Are there nearby medical centers to Concentra Urgent Care if I need additional healthcare services?
Yes, U.S. Healthworks is a nearby medical center offering complementary healthcare services close to Concentra Urgent Care.
How can nearby real estate services like The Escrow House assist me if I am new to the Chino area visiting Concentra Urgent Care?
If you are new to Chino, nearby real estate services such as The Escrow House can help you find housing options, making your visit to Concentra Urgent Care more convenient by securing local accommodations.
Are there any family medical groups near Concentra Urgent Care in Chino for ongoing healthcare needs?
Yes, Chino Hills Family Medical Group is nearby and offers family practice and general healthcare services that can complement urgent care visits at Concentra.