Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Customers frequently reported long wait times, with some experiencing waits of over an hour for simple procedures.
Staff Professionalism
While many reviews praised the friendliness and professionalism of the staff, there were significant complaints about rude and unprofessional behavior from certain employees.
Quality of Care
Feedback varied on the quality of medical care, with some patients expressing dissatisfaction with the thoroughness of examinations and treatment.
Facility Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to the overall experience.
Customer Service
Customer service experiences were mixed, with some praising helpful staff while others reported poor communication and unhelpful attitudes.
JB
Jesse Barrios
5 days ago
3.0
Well, regarding my workers comp injury, I felt like my injury wasn't diagnosed correctly or taken seriously. I will say that I was surprised by the care package they sent home with me, multiple types of pain relief medication, which did help immensely. However my injury has not improved at all.
FS
Fernando Salgueiro
Nov 11, 2025
5.0
I had an excellent experience at this occupational medicine clinic! The staff is professional, friendly, and really cares about their patients. I especially want to give a big shout-out to Judith and Erika — they were incredibly helpful, kind, and went out of their way to make everything easy and stress-free.
They took the time to answer my questions, made sure all my paperwork was handled smoothly, and were just overall great to work with. It’s rare to find people this attentive and positive in a busy medical office. Thank you both for making my visit such a good experience!
DH
Dave Harrloe
Nov 10, 2025
4.0
I was there for a hearing test. Everything was great but the wait time it was well over an hour and the parking.
MA
MIGUEL Armas
Nov 10, 2025
5.0
Very good
NA
Noemi Aviles
Nov 10, 2025
5.0
Fueron muy amables y atentos conmigo. En todo momento me atendieron muy bien y fue un excelente Servicio de parte de las enfermeras como de los doctores
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 9700 De Soto Avenue, Chatsworth, CA 91311, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 818-882-8100 and send fax to +1 818-700-8255.
Does Concentra Urgent Care have an online presence on social media?
Yes, they have a Facebook page: https://www.facebook.com/659544437491839, Twitter: @concentrahealth, and Instagram: @concentrahealth.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
What is the website for more information about Concentra Urgent Care?
Visit https://www.concentra.com/urgent-care-centers/california/los-angeles/chatsworth-urgent-care/ for detailed information.
What nearby medical facilities can help visitors to Chatsworth?
Nearby medical-related facilities include U.S. HealthWorks, American Specialty Laboratory, and Cal-L Enterprise inc., all offering various healthcare and laboratory services.
Are there nearby transportation or rental services for customers visiting Concentra Urgent Care?
Yes, Enterprise Rent-A-Car is nearby, providing car and truck rental services, which might be convenient for visitors.
What recreational or sports facilities are near Concentra Urgent Care?
Valley Soccer Center is close by, offering soccer fields and sports club facilities that visitors might enjoy before or after an appointment.