Concentra Urgent Care

4.0
690 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
9700 De Soto Avenue, Chatsworth, CA
91311, United States

Hours

Reviews

4.0
690 reviews
5 stars
443
4 stars
63
3 stars
34
2 stars
29
1 star
121

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers frequently reported long wait times, with some experiencing waits of over an hour for simple procedures.

Staff Professionalism

While many reviews praised the friendliness and professionalism of the staff, there were significant complaints about rude and unprofessional behavior from certain employees.

Quality of Care

Feedback varied on the quality of medical care, with some patients expressing dissatisfaction with the thoroughness of examinations and treatment.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, contributing positively to the overall experience.

Customer Service

Customer service experiences were mixed, with some praising helpful staff while others reported poor communication and unhelpful attitudes.
  • JB
    Jesse Barrios
    5 days ago
    3.0
    Well, regarding my workers comp injury, I felt like my injury wasn't diagnosed correctly or taken seriously. I will say that I was surprised by the care package they sent home with me, multiple types of pain relief medication, which did help immensely. However my injury has not improved at all.
  • FS
    Fernando Salgueiro
    Nov 11, 2025
    5.0
    I had an excellent experience at this occupational medicine clinic! The staff is professional, friendly, and really cares about their patients. I especially want to give a big shout-out to Judith and Erika — they were incredibly helpful, kind, and went out of their way to make everything easy and stress-free. They took the time to answer my questions, made sure all my paperwork was handled smoothly, and were just overall great to work with. It’s rare to find people this attentive and positive in a busy medical office. Thank you both for making my visit such a good experience!
  • DH
    Dave Harrloe
    Nov 10, 2025
    4.0
    I was there for a hearing test. Everything was great but the wait time it was well over an hour and the parking.
  • MA
    MIGUEL Armas
    Nov 10, 2025
    5.0
    Very good
  • NA
    Noemi Aviles
    Nov 10, 2025
    5.0
    Fueron muy amables y atentos conmigo. En todo momento me atendieron muy bien y fue un excelente Servicio de parte de las enfermeras como de los doctores

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 9700 De Soto Avenue, Chatsworth, CA 91311, USA.