Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being professional, friendly, and attentive, although there were some negative experiences reported.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in service.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing positively to customer experiences.
Customer Service
While some staff were described as helpful and courteous, others were criticized for being rude or unprofessional, particularly at the front desk.
Quality of Care
Mixed feedback on the quality of medical care received, with some patients feeling their concerns were not taken seriously.
AM
Alberto Maciel
Dec 29, 2025
5.0
It was fast and it was clean
JA
James Abadi
Dec 22, 2025
5.0
Appointments are on time, in and out of the facility very quickly. Staff seems to be professional and the facility is clean.
SS
Steve Stamp
Dec 15, 2025
5.0
My doctor is the best! and his staff is so nice to work with so caring!
HP
Hasmik Petrosyan
Dec 8, 2025
2.0
My experiences at Concentra Chatsworth have been consistently disappointing. The staff is not friendly, whether you’re speaking with them in person or calling on the phone. Unfortunately, I’ve had the same negative experience at Concentra Burbank — the customer service just isn’t welcoming, and it feels like patients are more of an inconvenience than a priority.
I do want to give credit where it’s due: Concentra Valencia is the complete opposite. The team there is professional, friendly, and truly helpful every time. I always feel respected and well taken care of at that location. I just wish the other centers showed the same level of service.
SA
Shani Atapattu
Dec 6, 2025
5.0
I was there on.a friday morning and I was seen without much wait time. The service was great. The process of providing rehab services was fast and I was provided without any delay.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 9700 De Soto Avenue, Chatsworth, CA 91311, USA.
What are the operating hours of Concentra Urgent Care?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 818-882-8100 and send fax to +1 818-700-8255.
Does Concentra Urgent Care have an online presence on social media?
Yes, they have a Facebook page: https://www.facebook.com/659544437491839, Twitter: @concentrahealth, and Instagram: @concentrahealth.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
What is the website for more information about Concentra Urgent Care?
Visit https://www.concentra.com/urgent-care-centers/california/los-angeles/chatsworth-urgent-care/ for detailed information.
What nearby medical facilities can help visitors to Chatsworth?
Nearby medical-related facilities include U.S. HealthWorks, American Specialty Laboratory, and Cal-L Enterprise inc., all offering various healthcare and laboratory services.
Are there nearby transportation or rental services for customers visiting Concentra Urgent Care?
Yes, Enterprise Rent-A-Car is nearby, providing car and truck rental services, which might be convenient for visitors.
What recreational or sports facilities are near Concentra Urgent Care?
Valley Soccer Center is close by, offering soccer fields and sports club facilities that visitors might enjoy before or after an appointment.