Concentra Urgent Care

4.0
351 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
5810 El Camino Real, Carlsbad, CA
92008, United States

Hours

Reviews

4.0
351 reviews
5 stars
229
4 stars
30
3 stars
26
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, staff were frequently described as friendly, helpful, and professional, contributing to a welcoming atmosphere.

Wait Times

Many customers reported long wait times, even with appointments, leading to frustration and dissatisfaction.

Cleanliness

The facility was noted for being clean and well-maintained, although some reviews mentioned concerns about hygiene practices.

Medical Care Quality

While some patients praised the thoroughness and attentiveness of certain medical staff, others expressed disappointment with the quality of care received.

Efficiency

Several reviews highlighted the efficiency of the check-in process and the speed of service, particularly for routine procedures.
  • AE
    Anthony Elliott
    Nov 3, 2025
    5.0
    The staff very helpful and courteous, the receptionist and the young lady that was taking the urine sample was very helpful and ask me did I have any questions, they made me feel welcome and not uncomfortable. Thankyou Concentra
  • JJ
    Jovilee
    Nov 3, 2025
    5.0
    Everyone was friendly and office is clean.
  • MB
    Melanie Brown
    Oct 27, 2025
    5.0
    Firstly, the front counter check in was welcoming, and professional. In the same way, the nurse(s) that took my pulse rate, height,blood pressure. Additionally, the nurse that took my urinalysis was very kind. Most significantly, the medical examiner Armando Wu who followed up with my physical exam, Doctor Wu is a truly great physician. - Melanie B.
  • SH
    Samantha Hunter
    Oct 24, 2025
    2.0
    Just an overall disappointing experience. I want to be understanding and give the folks working at this location the benefit of the doubt, but I’m not convinced it’s deserved. From the moment I arrived to the moment I left, I felt like a burden to the staff. I waited two hours to be seen by the doctor, which was what I expected considering I was a walk-in around 8:15am, just for the doctor to finish up with me in less than 5 minutes. He seemed uninterested in my problem, barely even looked at the wound I had, just to tell me he could do nothing and I would have to be seen by my PCP. He literally opened the door and started to walk away as I was still asking questions. He did come back when he realized I needed another minute or two of care. I also felt like he wanted to argue with me with every bit of information I shared about my problem. I get he’s busy and I’m not an actual patient, but maybe just listen? Oh well. I managed to schedule an appointment with my PCP the same day and he took care of the issue. I am giving this place two stars because the doctor there did prescribe me an antibiotic so at least it wasn’t two full hours to leave completely empty handed.
  • RW
    Roscoe Woody
    Oct 24, 2025
    5.0
    I really appreciate the convenience of the Concentra system. I had my PPD test started at Murrieta clinic and got it read at the Carlsbad clinic. I only waited a few minutes to get my PPD read and hepatitis B vaccination administered. Overall, I was finished within about 10-15 minutes. The staff at both clinics were very friendly and accommodating, especially Anais at Carlsbad. She is very attentive… she did a great job explaining the overall process for completing the hepatitis B vaccination which I appreciated because it will help me to plan for my next visits.

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 5810 El Camino Real, Suite A, Carlsbad, CA 92008, USA.