Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Overall, staff were frequently described as friendly, helpful, and professional, contributing to a welcoming atmosphere.
Wait Times
Many customers reported long wait times, even with appointments, leading to frustration and dissatisfaction.
Cleanliness
The facility was noted for being clean and well-maintained, although some reviews mentioned concerns about hygiene practices.
Medical Care Quality
While some patients praised the thoroughness and attentiveness of certain medical staff, others expressed disappointment with the quality of care received.
Efficiency
Several reviews highlighted the efficiency of the check-in process and the speed of service, particularly for routine procedures.
AE
Anthony Elliott
Nov 3, 2025
5.0
The staff very helpful and courteous, the receptionist and the young lady that was taking the urine sample was very helpful and ask me did I have any questions, they made me feel welcome and not uncomfortable. Thankyou Concentra
JJ
Jovilee
Nov 3, 2025
5.0
Everyone was friendly and office is clean.
MB
Melanie Brown
Oct 27, 2025
5.0
Firstly, the front counter check in was welcoming, and professional. In the same way, the nurse(s) that took my pulse rate, height,blood pressure. Additionally, the nurse that took my urinalysis was very kind. Most significantly, the medical examiner Armando Wu who followed up with my physical exam, Doctor Wu is a truly great physician.
- Melanie B.
SH
Samantha Hunter
Oct 24, 2025
2.0
Just an overall disappointing experience. I want to be understanding and give the folks working at this location the benefit of the doubt, but I’m not convinced it’s deserved. From the moment I arrived to the moment I left, I felt like a burden to the staff. I waited two hours to be seen by the doctor, which was what I expected considering I was a walk-in around 8:15am, just for the doctor to finish up with me in less than 5 minutes. He seemed uninterested in my problem, barely even looked at the wound I had, just to tell me he could do nothing and I would have to be seen by my PCP. He literally opened the door and started to walk away as I was still asking questions. He did come back when he realized I needed another minute or two of care. I also felt like he wanted to argue with me with every bit of information I shared about my problem. I get he’s busy and I’m not an actual patient, but maybe just listen? Oh well. I managed to schedule an appointment with my PCP the same day and he took care of the issue. I am giving this place two stars because the doctor there did prescribe me an antibiotic so at least it wasn’t two full hours to leave completely empty handed.
RW
Roscoe Woody
Oct 24, 2025
5.0
I really appreciate the convenience of the Concentra system. I had my PPD test started at Murrieta clinic and got it read at the Carlsbad clinic. I only waited a few minutes to get my PPD read and hepatitis B vaccination administered. Overall, I was finished within about 10-15 minutes. The staff at both clinics were very friendly and accommodating, especially Anais at Carlsbad. She is very attentive… she did a great job explaining the overall process for completing the hepatitis B vaccination which I appreciated because it will help me to plan for my next visits.
Frequently Asked Questions About Concentra Urgent Care
What types of healthcare services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5810 El Camino Real, Suite A, Carlsbad, CA 92008, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday, from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can contact Concentra Urgent Care by calling their main phone number at +1 760-929-8269.
Does Concentra Urgent Care have an online presence on social media?
Yes, Concentra Urgent Care is on Facebook (Facebook page: Concentra Urgent Care), Instagram (@concentrahealth), and Twitter (@concentra).
Where can I find more information about Concentra Urgent Care's services online?
More information about their services can be found on their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/carlsbad-urgent-care/, and the featured message link https://www.ushealthworks.com/.
What nearby real estate agencies are close to Concentra Urgent Care?
Nearby real estate agencies include Spencer Soto RE/MAX CONNECTIONS, Noah May Realtor, Abboud Brothers, Maria Martin (REALTOR - RE/MAX Connections), Smith-Davila Team, Carlsbad-Encinitas Homes And Lifestyles by Dennis Smith Realtor, and Stacey Walker.
Are there any fitness or martial arts facilities near Concentra Urgent Care?
Yes, nearby fitness options include Carlsbad Kickboxing Club and Resilient Strength and Conditioning gym.
Which medical or health-related services are located near Concentra Urgent Care?
Other nearby health services include Concentra Physical Therapy, U S Health Works, Alphatec Spine, California Hearing and Balance Audiology Center, California Head and Neck Specialists, Blue Illusion Beauty, and Homewatch CareGivers.