Concentra Urgent Care

4.1
363 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
5810 El Camino Real, Carlsbad, CA
92008, United States

Hours

Reviews

4.1
363 reviews
5 stars
239
4 stars
31
3 stars
26
2 stars
12
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, helpful, and professional throughout their visits.

Wait Times

Several reviews highlighted long wait times, particularly for walk-in patients, with some experiencing waits of over two hours.

Facility Cleanliness

The facility received mixed feedback on cleanliness, with some noting it was clean and well-maintained, while others reported unsanitary conditions.

Quality of Care

While some patients were satisfied with the care received, others expressed disappointment in the thoroughness and attentiveness of the medical staff.

Communication Issues

A number of reviews mentioned a lack of communication from staff regarding wait times and procedures, leading to frustration among patients.
  • MJ
    Maryellen Jackson
    Jan 5, 2026
    5.0
    A very pleasant, happy atmosphere good vibes
  • JM
    Jesus Montanez
    Dec 29, 2025
    5.0
    Super excellent quick professional service great customer service all your associates very helpful
  • WM
    wendy mclean
    Dec 15, 2025
    5.0
    I’ve been going to Concentra for a knee injury that occurred at work 10 months ago. The Carlsbad location is by far the best location. They are probably the most organized and the friendliest of the offices I’ve used so far. Troy in the front office has been very accommodating and pleasant. This location seems to be run efficiently. I’ve learned so much from George in Physical Therapy. He has always been professional, empathetic and supportive. His upbeat personality keeps me optimistic and motivated. It’s nice feeling like I’m not alone in my recovery.
  • AC
    anitra castellon
    Dec 15, 2025
    5.0
    I went to Urgent Care for a herniated disk. Everything was simple and quick. I was home and resting in under 3 hours.
  • KR
    Krishma Rahmani
    Dec 9, 2025
    1.0
    Arrived at 8:00 AM when urgent care is supposed to open, and it is now after 8:15 and the doors are still locked. The doctor is late and multiple sick patients are standing outside waiting. There has been zero communication from the staff. This is incredibly unprofessional and unacceptable, especially for a healthcare facility. Patients deserve basic courtesy, safety, and communication.

Frequently Asked Questions About Concentra Urgent Care

What types of healthcare services does Concentra Urgent Care provide?

Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 5810 El Camino Real, Suite A, Carlsbad, CA 92008, USA.