Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Burlingame Ave.
1400 Burlingame Ave., Burlingame, CA
94010, United States
Hours
Reviews
4.7
175 reviews
5 stars
158
4 stars2
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jason and John for their exceptional service.
Product Quality
Many customers appreciated the variety and affordability of the frames, although there were complaints about the durability of some products.
Appointment Issues
Several reviews highlighted frustrations with appointment cancellations or strict policies regarding lateness, leading to dissatisfaction among some customers.
Eye Exam Experience
Customers reported positive experiences with eye exams, noting thoroughness and professionalism from the optometrists.
Store Environment
The store was described as welcoming and efficient, although there were isolated complaints about cleanliness and staff attitude.
- NHNasir HASHEMINov 17, 20255.0Excellent experience at Warby Parker. The staff were kind, welcoming. The optometrist explained every step clearly and made the entire exam easy to understand. I’m very satisfied with the service.
- RLRena LingNov 13, 20255.0Helpful staff, convenient to have onsite optometrist, frames are well organized to help you select the best frames for your face & nose shape. Great to have lifetime adjustments on your purchases.
- SSShannon SinclairNov 9, 20255.0Super helpful staff. Clara was awesome and efficient
- SCSusana ChanNov 1, 20255.0Great customer service. Staff is very helpful! Frames are very reasonable and stylish!
- IGisabella gutiérrezOct 23, 20255.0Came in by chance to ask if they can repair my Tom Ford sunglasses . I had accidentally sat on them frame was bent. Jason quickly offered to help repair them . He was so kind and it was free of charge . The glasses look and feel great. I will continue to purchase all my eyeglasses here.
Frequently Asked Questions About Warby Parker Burlingame Ave.
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What types of eyewear products does Warby Parker Burlingame Ave. offer?
Warby Parker Burlingame Ave. offers high-quality prescription glasses starting at $95, plus sunglasses, progressives, contact lenses, and various frame styles including acetate, wire, metal, and more.
Do I need to bring anything for my visit or eye exam?
You don't need to bring anything but your eyeballs to browse and try frames. For prescriptions or contacts, it's helpful to bring a digital or physical copy of your current prescription and your FSA or HSA card if you plan to use it.
Does this Warby Parker location accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate the use of out-of-network benefits, though coverage may vary by location or plan.
Can Warby Parker Burlingame Ave. take optical measurements and do frame adjustments?
Yes, they provide all necessary optical measurements and offer complimentary adjustments for life. An optician is available for adjustments if frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Burlingame Ave.?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories, including contact lenses if unopened and within 30 days of purchase.
Are gift cards available for purchase at this location?
Yes, physical gift cards are available both online and in-store, and e-gift cards can be purchased for immediate delivery.
What are the store hours for Warby Parker Burlingame Ave.?
Open Monday to Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.
Is Warby Parker Burlingame Ave. accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and parking, making it accessible for people with disabilities.
What nearby cafes can I visit before or after my appointment at Warby Parker Burlingame Ave.?
Philz Coffee and Alana's Cafe are nearby coffee shops where customers can enjoy a drink before or after visiting Warby Parker.
Are there any beauty salons near Warby Parker Burlingame Ave. for customer convenience?
Yes, nearby salons include Rochelle Bening • Hairstylist, UK Hair Full Service Salon, and Halo Blow Dry Bars where customers can plan beauty appointments alongside their eyewear visit.