Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
3.8
818 reviews
5 stars
501
4 stars
63
3 stars
44
2 stars
45
1 star
165
What are people saying?
AI-generated from recent customer reviews
Wait Times
Many customers reported excessively long wait times, often exceeding 1-2 hours, even for scheduled appointments.
Staff Attitude
While some staff were described as friendly and professional, others were noted to be rude or dismissive, particularly at the front desk.
Service Quality
Experiences varied widely; some patients received excellent care and attention, while others felt neglected or treated poorly during their visits.
Organization
Numerous reviews highlighted disorganization in the clinic, with issues such as misplaced charts and inefficient patient management.
Facility Cleanliness
The facility was generally described as clean, but some customers noted issues with the waiting area and equipment.
- TSTony Dos SantosNov 17, 20255.0Wait time was little long, but the people were great
- RMRicardo MoralesNov 6, 20251.0This is the worst place to get treatment. They make you wait regardless of having an appointment. I had an appointment at 11:15 and now it's 12:38 but I still haven't been seen.
- SKSurf KaiNov 3, 20251.0Wow, I have never been to a medical facility that is so........disorganized..I was told at 0930 that i would not be called and seen until 1100, waited they forgot about me 1130 when up and asked...I was not called until n1300... it was a total waste of my injured time and Money that my employer payes to get this service....
- EJElmer JordanNov 3, 20255.0The Concentra of Burbank is excellent . The staff are friendly. The doctors are great and antt . The physical therapists are very knowledgeable. Thanks again
- CTCCESOL TOct 21, 20251.0Absolutely HORRIBLE!! Such horrible service for something so mundane as a simple checkup. Incompetent personnel. If your employer sends you here tell them to switch to somewhere else and not risk it. They treat patients like trash. I understand that it’s a business and they are looking to get you out quickly, but the staff really makes you feel like you’re wasting their time. They should better themselves and learn manners.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Burbank offer?
Concentra Urgent Care provides Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located?
It is located at 2550 N. Hollywood Way, Suite 100, Burbank, CA 91505.
What are the operating hours for Concentra Urgent Care?
The urgent care center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on weekends?
No, Concentra Urgent Care is closed on Saturdays and Sundays.
How can I contact Concentra Urgent Care by phone?
You can reach Concentra Urgent Care at +1 818-524-3730.
Does Concentra Urgent Care have a social media presence?
Yes, they are on Facebook as 'Concentra Urgent Care', Instagram with the handle 'concentrahealth', and Twitter at 'concentrahealth'.
What website can I visit for more information about Concentra Urgent Care?
You can visit their website at https://www.concentra.com/urgent-care-centers/california/los-angeles/burbank-urgent-care/?utm_source=Yext&utm_medium=Referral&utm_campaign=LocalPage.
Are there any insurance agencies near Concentra Urgent Care that patients might find useful?
Yes, nearby insurance agencies include Farmers Insurance - Louis De Angelis II, Farmers Insurance - Richard Pallay, Farmers Insurance - Shaun Gailey, Farmers Insurance District Office Burbank, CA, and Monarch E&S Insurance Services. These may be helpful for patients dealing with insurance claims related to health services.
What dining options are available near Concentra Urgent Care for visitors?
Nearby dining options include McDonald's, Panda Express, and e.d.b. cocktail bar. Visitors can grab a quick meal or enjoy a casual restaurant experience before or after their visit.
Where can visitors to Concentra Urgent Care find car rental services nearby?
Nearby car rental services are available at Enterprise Rent-A-Car, Alamo Rent A Car, National Car Rental, and Midway Car Rental Burbank, providing convenient travel options for patients and visitors.