Site for Sore Eyes - Berkeley

Reviews

• PP

  Peter

  1 day ago
  2.0
  Made an appointment for an eye exam. Came in at the time I was supposed to be there. Waited a half an hour before asking the clerk about my appointment time. They had taken someone ahead of me that did not have an appointment. A little irritating, but that’s OK. Then the doctor gave me an eye exam and seemed distracted and a little confused. The exam was not very thorough and he did not use a number of screens that I have experienced before at other optometrists. It seemed like he wasn’t being very detailed or precise. There were blanks in the prescription. I inquired about that and he said that there was no change in my vision so he left them blank. Long story short I got my glasses and they’re very blurry. I’ve tried and tried to call them and no one ever picks up the phone. Bad customer service and also bad optometry.
• IA

  Immanuel Anakwenze

  Oct 24, 2025
  5.0
  I just wanna give a special shout out to Amy for her consistent 5 star service She is very amicable and professional…She always very patient with customers and helps guide em to the best glasses that complements their physical and personality attributes
• YG

  Yuri Gottesman

  Aug 28, 2025
  5.0
  I can see again! This place is great, and went above and way beyond to make sure I had the perfect pair of glasses. Long story: their eye doctor, a really nice guy, recommended bifocals or progressives. I didn't want to pay more for progressives, so I went with bifocals. The glasses came, but because my eyes are so messed up and different from each other, there was a huge blurry rectangle. I went back to For Eyes, and they said I should really get the progressive lenses. They did so at no additional cost! That was incredibly kind of them. Also, the new glasses are perfect..I can see close, far, and everything in between. You can tell these folks actually care about their customers...I won't go anywhere else from now on.
• RS

  Remy Secor

  Aug 22, 2025
  5.0
  Went in a little after 5PM and asked if they could repair my eyeglasses: the screw had come out of one side and, although I have an eyeglass repair kit, I wasn't able to fix it myself. The woman I spoke with repaired it within 5 minutes, at no charge. I was both surprised and quite happy. When I need a new pair of glasses, I will definitely start there.
• LT

  L T

  Jun 18, 2025
  1.0
  Very bad experience with Site for Sore Eyes in Berkeley. I ordered a pair of eyeglasses but changed my mind a couple of hours later and canceled the order. The lady who helped me said she successfully canceled it but couldn't refund my credit card. Instead, she offered store credit. Today, I spoke with someone else at the store who told me that the woman was no longer working there and that there were no notes in the system about my cancellation. Because of that, they said they can't issue a refund or even store credit. This is very frustrating and unprofessional. I feel like I was misled and now I'm stuck with nothing. I do not recommend this place at all.

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