Pacific Coast Oral & Maxillofacial Surgery - Arcadia

Reviews

• JK

  Jaesung Kim

  Dec 12, 2025
  1.0
  Staff forgot to send in my authorization, and it became a stressful blame game rather than a straight apology and resolution of the missing authorization. I am sad to be writing this review, and I am already afraid of retaliation. I already have been facing a lot of rude behavior, lack of empathy and passive aggression from Sahra (The Insurance Handler). I did bring this up to LA CARE and Allied Pacific IPA. She is someone who really seems to be triggered easily. I hope that the Doctor Nam Cho or the staff members does not treat me worse after writing this but felt as if this was important to share. However, I am willing to update the review as this review is more a reflection on people lying and instead of resolving the issue, it's them trying to find a good excuse or contact insurance and blame Allied Pacific IPA. Based on how Sahra treated me, after being mistreated and gaslighted by other staff members. I just don't feel like a human anymore. I get that you want to defend your organization and your co-workers, but don't defend others without finding out the truth first. It was too a point; I wanted to illegal record our conversation but didn't. I got too frustrated when they told me they send out an authorization (11-26-25) before my doctor's appointment date (12-3-25). Like a doctor would ask for an MRI exam before seeing the patient... I would totally be down for that, but no. The staff members here do not own up to their mistakes when it comes to sending in authorizations on time and it becomes a blame game between the front office (Denise) and the person in charge of sending authorizations (Sahra). They have no audacity to not apologize, but to become rude and combative. One thing is for sure, and I will stand by; they have the audacity to speak without finding out if they are speaking the truth and become vocally combative when you tell them the facts.
• MG

  Marcee G.

  Feb 8, 2024
  5.0
  I was referred to this office for a wisdom tooth extraction and I must say that everyone there was so professional, friendly and very helpful. Dr. Allen Huang was AWESOME. All of the nurses were so very nice.
• CL

  Claire Lee

  Aug 4, 2022
  5.0
  Dr. Cho was extremely wonderful and professional. He was able to calm me during the entire procedure (I have a tendency to be nervous). The nurses were A+ also. Front desk people were all friendly and nice-looking :) After PPO insurance it was about $150 for two teeth. I had local anesthesia. I had a better recovery timeline than when I had my wisdom teeth (left side) removed in China. So USA 🇺🇸 No. 1 LOL 😂
• SS

  Selene Sun

  Jul 7, 2021
  5.0
  I went to get two impacted wisdom teeth removed, and I was super nervous. I read a review on Yelp on how the consultation fee ($200) is waived if you get the teeth removed the same day, so that is what I did to save some money. Leading up to the day, I was scared and worried on how the surgery would be and the recovery process, but thankfully, it was not as terrible or traumatic as I imagined. The price was decent considering I have no dental insurance too. $425 per tooth and that's the highest price they charge! The day of the appointment, the lady at the desk (Debbie I believe) was super friendly. I was allowed to bring a panoramic x-ray from another dentist and emailed it to her, saving another fee for x-rays. Then, I went in for a consultation where I met Dr. Nam Cho. He was friendly as well, explaining what he would be doing to remove the teeth and asking if I had any questions. Then, I signed a consent form and paid the fees at the front before being brought in to the "surgery room." The nurses(?) were also super nice. She took my blood pressure and then Dr. Cho came in to numb the areas. It wasn't too painful, just a pinch here and there on both sides. I was left alone for like ten minutes before they came back to begin the procedure. I was allowed to bring in earphones so I had my music playing while they did the surgery. Happy to say that it was not as traumatic as you would think for a procedure done awake. I only felt pressure, heard some cracking and drilling sounds, and smelled the nasty scent of your teeth (like when you get a filling). Nothing out of the ordinary. Also, I have to say that Dr. Cho was super caring, periodically checking on me and making sure I wasn't in pain. When he was on my second tooth, I felt some nerve pain so I let him know and he immediately injected more local anesthesia. The entire thing took 30 minutes at most. I got dissolved stitches on both sides. I was asked if I regretted not going to sleep at the end, and I immediately shook my head. As a woman, this surgery was nothing. I thoroughly enjoyed my experience at this clinic and am planning to come back again for another wisdom teeth. I got prescribed antibiotics and some painkillers. A week later, I am feeling almost back to normal and so glad to have these pesky teeth removed.
• VP

  Victoria Pyle

  May 29, 2015
  5.0
  Love Dr. Ardary and all of his staff! They are very professional yet, so compassionate with their patients. I've been here a few times over the past 10 years & have recommended him to everyone I know.