Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs. After hours calls are available.
Feedback indicates that front desk staff are often perceived as rude or unwelcoming, leading to negative experiences for customers.
Efficiency
Many customers appreciated the quick service and efficiency of the medical staff, particularly during routine procedures.
Communication
Several reviews highlighted poor communication regarding wait times and procedures, leaving patients feeling uninformed.
Professionalism
While some staff were praised for their professionalism, others were criticized for lack of attentiveness and bedside manner.
Facility Conditions
The clinic's environment received mixed reviews, with some noting cleanliness and convenience, while others mentioned safety concerns.
RD
Roland DeVenecia
Nov 17, 2025
2.0
Walked in and the receptionist was too busy to acknowledge me. Waited until I was greeted gave my information and told I would receive an text to register. Took longer than expected so went back to the desk and waited to be acknowledged and told we are working on it give it a few minutes. The urinalysis tech was very professional and quick. She is the only reason for the 2 stars. If I had a choice I would never return to this business again and would tell my family and friends not to. Going to the clinic us not the top of most people's list of things to do but when you don't even get acknowledged it is even worst.
CH
Camille Hughes
Nov 17, 2025
2.0
It took over an hour just to register my information before I could even be taken back. I don’t understand why this process should even take that long especially when I have been to that particular clinic multiple times. It’s such a time waster. It shouldn’t take 2 hours to do a drug screen (pee in a cup) do an eye test and a physical screening.
RM
Robert Mark
Nov 17, 2025
5.0
All staff were professional , efficient and knowledgeable. I recommend Conectra for any urgent care need.
JV
Jose Vera
Nov 10, 2025
5.0
I was helped right away, everyone was friendly and wanted to be there to do their job. They have a Physical therapy lounge as well I would recommend the concentra in Anaheim any time.
HN
Hey Its Nibbs
Oct 20, 2025
1.0
Sent here during a work shift, guy at front desk was extremely hostile. As soon as I arrived angrily said, "we dont take patients after hours" I explained work dumped me in an Uber and sent me to which he still angrily said, "fine, just come in." He made it clear he didn't want me there the entire time. Started asking why I waited 2 days to come in from a head injury, explained work didnt bother sending me until now (I have my own doctor) he proceeded to throw the iPad on the counter and said, "fill this out" the entire time there was uncomfortable, im supposed to come back for a follow up, really don't want to step foot in this place again.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs with after hours calls available.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open 24 hours every day of the week, Monday through Sunday.
Where is Concentra Urgent Care located?
It is located at 1101 South Anaheim Blvd, Anaheim, CA 92805, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care support multiple languages?
Currently, services are offered in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is associated with the Urgent Care Association of America.
How can employers set up an account for workers' compensation injury consultation?
Employers can set up an account by visiting the dedicated page provided in the featured message on Concentra's website.
Which nearby medical centers could patients visit before or after Concentra Urgent Care?
Nearby medical centers include Anaheim Global Medical Center and Western Medical Center, which provide additional health services.
Are there convenient dining options near Concentra Urgent Care?
Yes, nearby dining options include WaBa Grill and McDonald's for quick meals before or after your visit.
What stores are close to Concentra Urgent Care for picking up essentials?
Walmart Neighborhood Market Anaheim and Anaheim Pharmacy are nearby for groceries and medical supplies respectively.