Business Details
About
Home Health Care Service
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
Location
Hours
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey provide?
Home care is supportive service by professional caregivers in clients' homes involving companionship and personal care, including errands, meal prep, and cognitive activities. TheKey offers personalized home care focusing on a healthy mind, body, and spirit.
How can I find the best caregiver for my loved one through TheKey?
The best caregiver is trained, experienced, reliable, and a good personality match. TheKey ensures caregivers meet these standards and offer backup when necessary.
What are the operating hours of TheKey - Senior Home Care in Victoria?
TheKey operates 24/7 every day of the week, including holidays, evenings, and overnight.
How much does home care from TheKey typically cost?
Home care is billed hourly and varies by region. Most families pay out-of-pocket or use long-term care insurance.
How does TheKey protect its clients from COVID-19?
TheKey follows CDC and local guidelines, uses PPE, and most caregivers and staff are fully vaccinated.
What makes using TheKey's home care agency better than hiring a private caregiver?
TheKey provides insured, reliable caregivers with managed scheduling, billing, payroll, and backup, unlike private hires where clients handle these themselves.
What nearby services can assist me with home maintenance around TheKey's location?
Nearby services include The Clear Choice Plumbing and Heating for plumbing needs and RR Roof Rider for roofing and home improvement services.
Are there any nearby real estate services near TheKey - Senior Home Care?
Yes, nearby real estate services include Real Broker, LLC - FAITH RUBINO, Marlon Murr Bespoke Real Estate, and Royal LePage Commercial.
Where can I find nearby places to relax or eat near TheKey's office?
Nearby options include Saint Cecilia cafe for coffee and smoothies, Curry Lounge Restaurant for Indian cuisine, and Cinnaholic bakery for treats.
What languages does TheKey provide services in and where is their Victoria location?
TheKey offers services in English and French and is located at 535 Yates Street, Suite 200, Victoria, BC, V8W 2Z6, Canada.