London Drugs

3.8
330 reviews
London Drugs, 3995 Quadra St, Victoria BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Victoria British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
3995 Quadra St, Victoria, BC
V8X 1J8, Canada

Hours

Reviews

3.8
330 reviews
5 stars
157
4 stars
69
3 stars
29
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the pharmacy and computer departments.

Photo Department Issues

Numerous complaints were made regarding the photo department, including poor quality and service, leading to dissatisfaction.

Pharmacy Challenges

The pharmacy faced significant criticism for long wait times, poor communication, and unhelpful staff, resulting in a decline in customer trust.

Store Organization

Feedback indicated that the store appeared disorganized and in need of maintenance, affecting the shopping experience.

Product Availability

While customers appreciated the variety of products, there were complaints about stock issues, particularly with specific items.
  • KU
    Kimberly Uryszvalade
    Nov 10, 2025
    4.0
    Love their containers of nut sales, coconut water that's 100% pure as well as their appliances inwhich i have purchased many over the years. I bought a printer portable and they dont have the replacement ink which is a bit of a pain. I also bought an air cleaner there and they dont sell the replacement filters there either, which is a pain too.
  • RS
    Ranjodh Singh
    Nov 8, 2025
    5.0
    One stop for all the needs. The staff is professional and knowledgeable.
  • RC
    Rogan Christopher
    Sep 30, 2025
    5.0
    Very busy store - looks like they have staffing challenges. Wanted to thank Reed and Yasamin in their computer department for excellent customer service helping me get my iphone repaired, and the care they take with people. Easy to see the sincerity the staff has with helping customers.
  • SH
    Stephen H
    Sep 29, 2025
    1.0
    Avoid the photo department at all costs. I had passport photos done here. What a waste of time that was. The passport office rejected the photos after we waited in line sending us back to get them redone. According to the person at the passport office this is not the first time this has happened and they have in fact notified the store that their pictures are too dark. This is a recurring issue and no action has been taken by the lax and indifferent store management and staff.
  • JJ
    JOY James
    Sep 26, 2025
    2.0
    The customer service is the only highlight of this location. Because it is a small store the stock is not as plentiful and there’s not as much of a variety.

Frequently Asked Questions About London Drugs

Where is London Drugs located in Victoria, BC?

London Drugs is located at 3995 Quadra St, Suite 127, Victoria, BC, V8X 1J8, Canada.

What are the operating hours of London Drugs?

London Drugs is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM. On November 11, 2025, it operates from 10:00 AM to 8:00 PM.