Meet with Hearing Care Professionals at our Victoria hearing clinic in West Shore. We offer FREE* hearing tests, the most advanced hearing aids on the market, and comprehensive hearing aid maintenance and aftercare.
Lady at the front desk is completely unhelpful. Had no record on file of my name or company name/number that I work for that uses their business annually to buy our hearing protection from. (Even though I’ve made purchases at this store last year) needed a new string as the one they have broke after a few months. My coworker just replaced his not long ago from this exact store. The woman at the front desk offered no help, no advice just combative and rude. If your are looking for friendly customer service you won’t find it here. Lady was actually yelling at me when I was leaving while I was talking on the phone to my coworker to sort this out.
JR
Joseph Rudasill
Aug 7, 2025
5.0
I don’t recall the name of the physician But the same day I walked in he took a quick look at my ear, got an appointment right away for the next day as I was near the end of the close.. And ran tests until 5:45pm when they close at 5pm and answered all my questions with a great attitude!
NB
Nora Brooks
Jul 31, 2025
5.0
Connect Hearing in Langford has the most welcoming and friendly staff. Upon arrival in the office, you are greeted with the warmest smile and they are always there to assist. With being new to wearing a hearing aid, they have always been so helpful with my silly questions. David is very thorough in explaining everything about your new hearing aids. I highly recommend this team of professionals.
LS
Laurette Spencer
Sep 25, 2022
5.0
Very knowledgeable and friendly service. The staff are very kind and patient and take extra time to explain results of you hearing test.
What services does Connect Hearing offer at its West Shore clinic?
Connect Hearing offers free hearing tests, advanced hearing aids, hearing aid maintenance, and aftercare services at its West Shore clinic in Victoria.
Where is Connect Hearing in Victoria located?
Connect Hearing is located at 754B Goldstream Ave, Victoria, BC, V9B2X3, Canada.
What are the operating hours of Connect Hearing West Shore clinic?
The clinic is open Monday to Friday from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM; it is closed on Saturdays and Sundays.
Do I need an appointment to visit Connect Hearing?
Appointments are preferred but walk-ins are accepted. You can visit their website for COVID-19 protocols.
Which hearing aid brands does Connect Hearing provide?
Connect Hearing offers hearing aids from top brands including Phonak, Unitron, Siemens, Oticon, Widex, Starkey, Resound, and Bernafon.
What payment options are accepted at Connect Hearing?
They accept American Express, Cash, Financing, Mastercard, and Visa.
How can I book an appointment at Connect Hearing?
Appointments can be booked online at https://www.connecthearing.ca/onlinebooking/?store_id=CABC150.
What nearby shopping center can I visit when coming to Connect Hearing?
Goldstream Village shopping center is nearby, offering a variety of shops you can visit before or after your hearing appointment.
Are there nearby transportation services to help me get to Connect Hearing?
L A Limousines & Transportation Services is close by, which can help with transportation to and from Connect Hearing.
What personal care services are nearby Connect Hearing?
O'Sullivan's Barber Shop and Head Case Hair Studio are nearby for hair and beauty services you might consider before or after your visit.