Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Vancouver British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.8
349 reviews
5 stars
144
4 stars
101
3 stars
35
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while many praised staff for being helpful and friendly, several reviews highlighted poor experiences with specific employees and departments.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about stock discrepancies and issues with online order fulfillment.
Pharmacy Issues
Numerous reviews pointed out significant problems with the pharmacy, including long wait times, prescription errors, and unprofessional behavior from staff.
Photo Lab Experience
The photo lab received positive remarks for its service and quality, although there were some complaints about rushed jobs and issues with photo quality.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a decline in staff professionalism and attentiveness.
- AWA WJan 4, 20261.0Susan S. was by far the rudest cashier I have ever encountered. Her attitude was dismissive and unprofessional, and it made the entire experience extremely unpleasant. I would not recommend dealing with her. I am hesitant to go back to this location because of her.
- EEEllenDec 31, 20255.0We had an incredible experience with the London Drugs Kerrisdale Photo Lab. Our Christmas photo book faced unexpected delays, but Shehan, Ken, and the photo lab team went above and beyond to make sure our mother received her gift on time. Not only did they pull off what felt like a Christmas miracle, but the finished book exceeded all expectations — especially given the age and quality of the original photos. The care, effort, and kindness they showed meant so much to our family. A huge thank you to Shehan, Ken, and the photo lab staff for their kindness, dedication, and incredible customer service.
- B7Bruno 777Dec 21, 20255.0This London Drugs has more small town feel and down to earth employees. Always Perks with their reward program. Love that they sell cards, vitamins, nuts, coffee and that French water to spray in the eyes. Thank you London Drugs.
- WSWendy SutherlandDec 17, 20255.0Huge thanks to the electronics department for going out of their way to put aside a popular item for me after I called earlier in the day. Came in and pick up was a breeze. Great customer service and much appreciated!
- RRRhettDec 15, 20255.0Good London drugs with free underground parking. It's not as busy as the other London drugs up north and the parking is easy, so I like it. I go here for insurance and to buy a variety of stuff. They have pretty good deals. My most recent purchase was buying some vitamins.
Frequently Asked Questions About London Drugs
What are the operating hours of London Drugs in Vancouver?
London Drugs operates from 9:00 AM to 10:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays. On November 11, 2025, it will be open from 10:00 AM to 8:00 PM.
Does London Drugs offer passport and ID photo services?
Yes, London Drugs offers passport and ID photos using biometric passport photo technology with a $50 guarantee.
Is London Drugs an Apple Authorized Service Provider?
Yes, London Drugs employs Apple-trained technicians who use genuine Apple parts for repairs and services on Apple devices.
What types of services does the TECH Services Department at London Drugs offer?
The TECH Services Department provides software and hardware setup, installation, virus removal, cleaning, data transfers, authorized and out-of-warranty repairs for HP, Lenovo, ACER, Asus, Microsoft, and Apple products.
Does London Drugs offer delivery and in-store pickup options?
Yes, London Drugs offers both delivery and in-store pickup services for customer convenience.
What payment methods are accepted at London Drugs?
London Drugs accepts debit cards, credit cards, and mobile NFC payments. Cash-only payments are not required.
Are there wheelchair accessible facilities at London Drugs?
Yes, London Drugs has wheelchair accessible parking and an elevator to accommodate customers with mobility needs.
What nearby health and medical facilities can I visit around London Drugs?
Nearby health and medical facilities include WELL Health Medical Centres - Kerrisdale and Kerrisdale Station Medical Clinic, which can be convenient for medical consultations before or after shopping.
Are there any nearby dining options close to London Drugs?
Yes, nearby dining options include Sushi Bar Ajisai and La Cuisson Cafe, where customers can enjoy meals or refreshments when visiting the area.
Where can I find an ATM near London Drugs?
An RBC Royal Bank ATM is located nearby, providing convenient access to cash during your visit to London Drugs.