London Drugs

3.9
414 reviews
London Drugs, 2230 West Broadway, Vancouver BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Vancouver British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
2230 West Broadway, Vancouver, BC
V6K 2E3, Canada

Hours

Reviews

3.9
414 reviews
5 stars
212
4 stars
84
3 stars
42
2 stars
15
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.

Product Availability

Frequent complaints about disorganization and out-of-stock items, leading to customer frustration.

Pharmacy Issues

Numerous negative reviews regarding pharmacy service, including long wait times and unhelpful staff.

Store Cleanliness

Concerns raised about cleanliness, particularly in the pharmacy area.

Positive Experiences

Several customers highlighted exceptional service from specific employees, enhancing their overall shopping experience.
  • JL
    Joanna Loughlin
    Nov 4, 2025
    1.0
    Terrible person the tills so rude
  • SR
    Sherlyn R
    Nov 1, 2025
    5.0
    Their post office is always very efficient and straight to the point. Very easy to deal with!
  • ZA
    Zeynep Acar
    Oct 31, 2025
    1.0
    Today I had an upsetting experience here. I was loading my parents’ Compass cards and mine when I overheard a male employee say “she might be hacking the machine”. I didn’t think that he meant me but then a security staff came closer and stood beside me, watching. There was no one else in the line and I wasn’t causing disruption, I was simply paying for 3 transit cards. It made me feel singled out and uncomfortable, and I left the store quickly, not wanting to appear “more suspicious.” I can’t help but wonder if this would have happened if I were a white woman instead of a small, dark-skinned one.
  • SN
    Sari Nguyen
    Oct 18, 2025
    5.0
    Debbie P at the insurance office was so helpful . I came in 20 mins before store closed, still she didn’t turn me away , Debbie instead advised me the whole process would take about 1 hour to sort out my complicated scenario. Staffs at this location are very nice. I appreciate the help.
  • ML
    Madeline Laberge
    Oct 17, 2025
    2.0
    While store is great has all the stuff I need, I absolutely loath being asked if I want the deal of the week at the self check out stop trying to shove it down my throat. I actually think about going into LD now because I know someone is going to try and get me to buy the deal of the week at the self checkout crap I'm not making eye contact for a reason.

Frequently Asked Questions About London Drugs

What are the operating hours of London Drugs in Vancouver?

London Drugs at 2230 West Broadway in Vancouver is open Monday to Friday from 8 AM to 10 PM, Saturday from 9 AM to 10 PM, and Sunday from 10 AM to 9 PM. They also have special holiday hours.

Does London Drugs offer passport and ID photo services?

Yes, London Drugs in Vancouver provides passport and ID photo services using biometric technology, backed by a $50 guarantee.