London Drugs

3.8
231 reviews
London Drugs, 1622 Salt St, Vancouver BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Vancouver British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
1622 Salt St, Vancouver, BC
V5Y 0E4, Canada

Hours

Reviews

3.8
231 reviews
5 stars
111
4 stars
49
3 stars
28
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful employees, several reported rude or unhelpful interactions, particularly in the pharmacy and photo lab.

Store Hours

Customers expressed frustration with inconsistent store hours, including early closures and delays in service.

Inventory Management

There are complaints about poor inventory management, with customers reporting items being out of stock or not available as advertised.

Photo Lab Issues

The photo lab received significant criticism for inconsistent service and quality, with many customers experiencing delays and dissatisfaction with the results.

Staffing Levels

Multiple reviews highlighted chronic understaffing, leading to long wait times and poor customer experiences at checkout and service areas.
  • SS
    Savannah
    1 day ago
    2.0
    London drugs is usually my favourite store to go to – I literally would go every week to the Kelowna one and spend hundreds of dollars. However, this one has really poor selection of vegan items. The service is also poor - I tried buying something that was on sale and when it didn’t pop up on sale, I called over an employee to ask about it, and the response was “oh no it’s not”. I told them that I was pretty positive and instead of going to check the price they just reiterated it wasn’t. So I ended up just not buying it.
  • HP
    Han Phan
    5 days ago
    1.0
    Im a regular at this London Drugs location in Olympic village due to convenience and it is by far the worst. It is a detour but I will now go to Shoppers Drug Mart on my way home work. My most recent issue are the security guards. They have recently made it an uncomfortable shopping experience as they follow you around the store. I understand that theft is a issue but they are intimidating and blatantly following you. There's also a poor selection of snack items and stock in general, including the pharmacy. I leave empty handed most days as I can never find items I need with the shelves routinely bare! If the company wants money. Stock the shelves. Cause i won't be the only one walking out.The pharmacists are great though and have always been fast with my prescriptions!
  • AA
    Andie
    6 days ago
    1.0
    This Olympic Village location has consistently TERRIBLE inventory!! Don’t expect to find chips, Oreos, makeup, or even basic cleaning products. Somehow nothing is ever in stock!?! HOWEVER there’s no shortage of security guards stalking you in every aisle. If only inventory was monitored as closely as customers… Don’t waste your time here and head to the LD on Broadway.
  • JJ
    Jay
    Dec 29, 2025
    1.0
    Went to return a package through the Canada post in this London drugs. The lady running it yesterday on Dec 28th 2025. Extremely rude when I asked to borrow tape. It’s crazy how comfortable she was talking like that to a customer. If management responds to this no one wants to hear “thanks for the feedback”. They want to know you will address this. Personally I’ll never come back to this location from such poor customer relations.
  • AA
    A
    Dec 25, 2025
    1.0
    Why is it that you guys stopped using the update section in Google in 2022? Seriously in this day and age why did I have to walk all the way here, Get Soaking wet, and also calling in didn't tell me your hours for the holidays. Why are you not capable of doing an update to tell people you're going to be closed? Billions of dollars and you can't hire one teenager to do an update! It is so disrespectful to people that actually need something.

Frequently Asked Questions About London Drugs

Where is London Drugs located in Vancouver?

London Drugs is located at 1622 Salt St, Vancouver, BC, V5Y 0E4, Canada.

What are the opening hours of London Drugs in Vancouver?

London Drugs is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.