Business Details
About
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Visit our store in Vancouver British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
221 reviews
5 stars
108
4 stars
48
3 stars
28
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some staff are praised for being helpful and friendly, while others are reported as rude and unprofessional.
Staffing Issues
Frequent complaints about being understaffed, leading to long wait times and poor service during busy hours.
Pharmacy Experience
Pharmacy staff are generally seen as knowledgeable and friendly, but there are reports of rude pharmacists and slow service.
Photolab Quality
Inconsistent experiences with the Photolab; some customers report excellent service while others have faced significant frustrations.
Store Management
Concerns about management practices, including inventory management and staff training, leading to customer dissatisfaction.
- ABAri Doqez BeneylonOct 30, 20251.0It's 8:48 PM and it's already closed when it's supposed to close at 9:00 PM.
- CBCasper BielaskaOct 28, 20255.0I had an excellent experience at London Drugs today thanks to William from the electronics section. He was incredibly helpful, knowledgeable, and patient — really took the time to understand what I needed and helped me choose the right product. It’s rare to meet someone who genuinely cares about customer service like that. Thanks again, William — you made my visit a great one!
- VLValeria LobosOct 27, 20251.0Photolab delivery times are inconsistent with what their website states and the staff at the Photolab are extremely rude. Do not recommend the service in general and this particular store either.
- JKJeff KentOct 7, 20251.0I am a regular at the Salt Street London Drugs, but seeing the cashier’s computer dangerously balanced on books instead of a proper stand shocked me. I raised this issue with employees multiple times and nothing changed. This is my last visit—I no longer recommend this store to anyone because safety clearly isn’t a priority.
- WMWilliam McElroyOct 4, 20253.0Usually when I go to London drugs there really friendly and the service is exceptional but I had a order online to pick up the sales man tried to find it but couldn't when he ask for help no one came after four times phoning still no one so I left I thi k they should hire more people.
Frequently Asked Questions About London Drugs
Where is London Drugs located in Vancouver?
London Drugs is located at 1622 Salt St, Vancouver, BC, V5Y 0E4, Canada.
What are the opening hours of London Drugs in Vancouver?
London Drugs is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does London Drugs in Vancouver offer passport photo services?
Yes, all London Drugs stores provide passport and ID photo services with biometric passport photo technology and a $50 guarantee.
Can I get computer repair services at London Drugs Vancouver?
Yes, London Drugs offers authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, and Microsoft devices, as well as Apple Authorized Service Provider repairs with genuine parts.
What payment methods are accepted at London Drugs Vancouver?
London Drugs accepts debit cards, credit cards, and mobile NFC payments. Cash is not required.
Does London Drugs Vancouver provide delivery or pickup options?
Yes, London Drugs offers same day delivery and in-store pickup services.
Is London Drugs Vancouver wheelchair accessible?
London Drugs has wheelchair accessible parking but does not have a wheelchair accessible elevator.
What nearby places can I visit before or after shopping at London Drugs Vancouver?
Nearby you can visit the Olympic Village Square, a public plaza and shopping center, and enjoy refreshments at Starbucks or Gusto A Taste of Italy.
Are there any nearby family-friendly places near London Drugs Vancouver?
Yes, the Olympic Village Playground and Creekside Community Recreation Centre are nearby, making it convenient for families visiting the area.
Where can I find banking and postal services near London Drugs Vancouver?
The RBC Royal Bank ATM and Canada Post office are located near London Drugs, making it easy to combine errands in one trip.