London Drugs

3.9
763 reviews
London Drugs, 525 West Broadway, Vancouver BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Vancouver British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
525 West Broadway, Vancouver, BC
V5Z 1E6, Canada

Hours

Reviews

3.9
763 reviews
5 stars
356
4 stars
199
3 stars
86
2 stars
29
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly in the tech and photo departments, highlighting individuals like Sergio, Cailean, and Mansoureh for their knowledge and helpfulness.

Product Availability

Customers appreciated the wide variety of products available, especially in electronics and photography, although some noted issues with stock levels and out-of-stock items.

Mixed Experiences

While many reviews were positive, there were significant complaints about unhelpful and rude staff, particularly in the pharmacy and customer service areas, indicating inconsistency in service quality.

Store Environment

The store was generally described as well-stocked and spacious, but some customers reported unsanitary conditions and negative experiences with staff behavior.

Pricing and Promotions

Customers noted reasonable prices and good promotions, particularly for household items, but some felt that certain products were overpriced unless on sale.
  • FT
    Frank Tarape
    5 days ago
    5.0
    Azlim was patient and knowledgeable about getting my Apple issues sorted. Would absolutely go back and see the folks in the computer section!
  • KD
    Kelly Downs
    5 days ago
    5.0
    We transferred a car and purchased insurance with Mohammed at the Autoplan counter and his customer service was fantastic. Friendly and very helpful!
  • SB
    Sheida Bagheri
    Nov 14, 2025
    5.0
    I had a great experience at the Optical Department, today. Solmaz helped me and changed the nose pads of my both eyeglasses, which were took apart. Solmaz is incredibly kind, friendly, and helpful. I give her 5 stars for the service she provided me.
  • BB
    Bronson
    Nov 13, 2025
    3.0
    Good London Drugs location inside but the underground parking is minimum $5.50 and street parking can be difficult here
  • SS
    ShutterMonkey
    Nov 13, 2025
    5.0
    This London Drug's camera department is an absolute gem for photographers! Their photography selection is amazing — in fact, I genuinely think they have MORE stock than some of the dedicated camera shops in town. From cameras to lenses to accessories, everything is easy to browse and impressively well stocked. I also want to give a huge shoutout to Kiana, who was incredibly friendly, professional, and helpful during my visit. She made the whole experience smooth and enjoyable, and her knowledge really stood out. What surprised me most was the trade-in value I received for my photography gear — it was far better than any other local camera store offered. I walked out extremely happy with both the deal and the service. Highly recommended for anyone into photography. I’ll definitely be returning! 📸

Frequently Asked Questions About London Drugs

Where is London Drugs located in Vancouver?

London Drugs is located at 525 West Broadway, Vancouver, BC, V5Z 1E6, Canada.

What are the regular opening hours of London Drugs on weekdays?

London Drugs is open from 8:00 AM to 10:00 PM from Monday to Friday.