Business Details
About
PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer Store
Visit our store in Vancouver British Columbia.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience.
All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee.
In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft.
We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.6
318 reviews
5 stars
139
4 stars
65
3 stars
34
2 stars
15
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the tech and photo departments, highlighting individuals like Jaz and Mahshid for their exceptional service.
Store Cleanliness
The store is frequently described as clean, well-organized, and easy to navigate, contributing to a positive shopping experience.
Pharmacy Issues
Several reviews pointed out problems with the pharmacy, including slow service, miscounted prescriptions, and unhelpful staff, leading to customer frustration.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor customer service in certain departments, indicating inconsistency in service quality.
Product Availability
Customers appreciated the variety of products available, including electronics and cosmetics, but some expressed concerns about stock levels and the organization of items.
- PCProudly Canadian1 day ago3.0I am a very long time customer - several decades. I go to this store (Davie) at least 3 times a week. The small size LD store is a good go to for many items. The electronics staff have been great over the years - really helpful. Mike (before he left) was the best. The checkout staff are nice - there seems to be a high turnover in staff over the years though. Several staff go out of thier way to be friendly and helpful. The pharmacy is the worst - and I mean the worst of anywhere I have gone in 35 years in Vancouver. Since they opened this location the customer service has steadily declined by the pharmacy assistants. Workload issues? Training? I am not sure. I have seen awful service, borderline abusive, towards numerous customers over the last year - including today where I overheard a conversation. You are more likely to get better service from a wounded badger. Today is my last day going to the pharmacy - I have had it. I will go to the store but never the pharmacy again.
- KCkeith clark4 days ago5.0Excellent location and staff. Jay and his team went above and beyond the call to honour a warranty on a product they had stocked. Very helpful customer service appreciated by a long time customer.
- RSReet SidhuNov 17, 20251.0I had a very upsetting experience at this store today. The store manager on duty, JAY spoke to me in a way that felt disrespectful and dismissive. As an Indian customer, I felt I was being treated differently, and the whole interaction made me uncomfortable and unwelcome. No customer should feel targeted or judged. I hope the company reviews this situation and ensures everyone is treated with respect and fairness
- KGKaren GuyNov 12, 20255.0I love going to London Drugs, they always have unique items and a large selection of everyday needs, ranging from food, household products, cosmetics, electronics, appliances, excersise equipment, etc. I highly recommend this store.
- BWBob WillsonNov 5, 20255.0I’m really not a tech person at all, and honestly I was so nervous about buying a new computer. I was worried I’d lose all my stuff. But Mashid was awesome. she transferred everything for me, spent so much time making sure it all worked, and even showed me how to use things. She was super patient and kind! Couldn’t have asked for a better experience.
Frequently Asked Questions About London Drugs
Where is London Drugs store located in Vancouver?
The London Drugs store is located at 1650 Davie St, Vancouver, BC V6G 1V9, Canada.
What are the operating hours of London Drugs on weekdays?
London Drugs is open from 9:00 AM to 10:00 PM from Monday to Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does London Drugs offer passport and ID photo services?
Yes, all London Drugs stores offer passport and ID photos with biometric passport photo technology and a $50 guarantee.
What types of repair services does London Drugs provide?
They offer authorized and out-of-warranty repairs on HP, Lenovo, ACER, Asus, and Microsoft computers, and are an Apple Authorized Service Provider using genuine Apple parts.
Is same-day delivery available at London Drugs?
Yes, London Drugs offers same-day delivery for their products.
Can I use mobile NFC payments at London Drugs?
Yes, London Drugs accepts mobile NFC payments as well as debit and credit cards.
Does London Drugs provide recycling services?
Yes, London Drugs recycles electronics, light bulbs, and batteries.
What nearby places can customers visit when visiting London Drugs?
Customers can visit nearby London Drugs Photography Department for photo services, Safeway for dining options, and The Gazebo by English Bay, a nearby popular structure and hookah bar.
Are there convenient parking options near London Drugs?
Yes, nearby parking options include Impark, Diamond Parking, and Parking Indigo Vancouver Lot 241 - English Bay Residences.
Which local services are close to London Drugs for customer convenience?
Nearby services include Canada Post for mailing needs, RBC Royal Bank ATM and TD Canada Trust ATM for banking, and several dental clinics such as English Bay Dental Group and Lux Dental Clinic.