London Drugs

3.5
467 reviews
London Drugs, 3328 Kingsway, Vancouver BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreDrug StoreLondon Drugs
Visit our store in Vancouver British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
3328 Kingsway, Vancouver, BC
V5R 5L1, Canada

Hours

Reviews

3.5
467 reviews
5 stars
170
4 stars
108
3 stars
71
2 stars
30
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly in the pharmacy and checkout areas, with reports of rude staff and long wait times.

Staff Attitude

Several customers reported unprofessional behavior from staff, including discriminatory treatment and lack of basic courtesy.

Product Availability

Customers frequently mentioned issues with stock availability and inaccurate online inventory, leading to frustration.

Store Environment

The store was noted for being clean and well-stocked, but overcrowding and long checkout lines were common complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
  • NG
    Nicole Goossens
    2 days ago
    3.0
    Plus la peine de donner un avis il va disparaître le 1 février. Maintenant j'irai chez Shoppers pour mes produits de soins et autres...
  • JD
    J D
    3 days ago
    5.0
    I'm sad they they are closing at the end of January 2026. Thanks for being a part of the neighbourhood for 40-something years.
  • RR
    Ryan
    Dec 8, 2025
    1.0
    Manager didn't want to help find a item. Very bad service. Told me to call to place hold on item. I don't have cell.
  • VC
    VCMoongem C
    Dec 7, 2025
    3.0
    Store is overly crowded. Gives the appearance of a discount store. Many times they do not have items in stock. Eg. They sell glue on nails, but don't have glue.
  • VG
    Vancouver guy
    Dec 3, 2025
    1.0
    I used to be very happy with this pharmacy dept especially the male pharmacist manager but today this female skinny pharmacist very bad, i tried to get a diabetic sensor replacement by vocher, with the instruction from my cel phone voucher it still take her long time to process and even have to ask another pharmacist, after its done she told me to wait til tomorrow to get the senor i told her i Did that last time in shopper they can get me the sensor right the way. She told me to go away as other ppl waiting behind, i told her just to cancel it, i was going to swear. Its the third London drug i had problem with the pharmacy don't know what's wrong with London drug. I went to shopper much quicker and told to come back in 20min. Just need to email the pharmacist the voucher so he can print it off

Frequently Asked Questions About London Drugs

Where is the London Drugs store in Vancouver located?

The London Drugs store is located at 3328 Kingsway, Vancouver, BC, V5R 5L1, Canada.

What are the store hours for London Drugs in Vancouver?

London Drugs in Vancouver is open from 9:00 AM to 10:00 PM Monday to Saturday, and from 10:00 AM to 8:00 PM on Sundays. On November 11th, it is open from 10:00 AM to 8:00 PM.