London Drugs

3.9
267 reviews
London Drugs 15355 - 24 Avenue, Surrey, BC

About

PharmacyCosmetics StoreElectronics StoreGrocery StoreCamera StoreComputer StoreLondon Drugs
Visit our store in Surrey British Columbia. London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs' 79 stores employ staff dedicated to providing a superior customer focused shopping experience. All stores offer passport and ID photos backed by our biometric passport photo technology and a $50 guarantee. In-store, at home or remote TECH Services offer software or hardware setup, installation, virus removal, cleaning, and data transfers. We perform authorized and out of warranty computer repairs on HP, Lenovo, ACER, Asus, Microsoft. We’re an Apple Authorized Service Provider. Our Apple-trained technicians use genuine Apple parts, so you can trust us with all your Apple devices.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

London Drugs
15355 24 Ave, Surrey, BC
V4A 2H9, Canada

Hours

Reviews

3.9
267 reviews
5 stars
147
4 stars
46
3 stars
20
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude and unprofessional behavior from specific employees.

Pharmacy Experience

The pharmacy service is generally viewed positively, with many customers appreciating the professionalism and knowledge of the pharmacists.

Product Availability

Customers noted a good selection of products, but there were complaints about staff not being knowledgeable about specific items.

Store Environment

The store environment received mixed reviews, with some customers mentioning cleanliness and comfort issues, while others appreciated the layout and accessibility.
  • TT
    terry tung
    6 days ago
    1.0
    DO NOT go to this Apple Authorized Dealer.
  • SS
    Sean Smith
    Jan 6, 2026
    1.0
    Had appointment booked for an AirPod replacement and it was a poor experience. They continued to take other customers in front of me who didn’t have appointments booked. When up at the till found the employee to be incredibly condescending about the replacement process. Thanks but I’ll just go to the Apple Store over LD, they understand what customer experience is all about. Secondly, last spring when I needed new passport photos I got them done there and when at the guildford passport office they were deemed unusable so had to go buy new ones at the mall. Frustrating store and will not support any longer.
  • RR
    Robert
    Jan 3, 2026
    5.0
    Great location, many other shops around as well. Staff very friendly. Nice pharmacy.
  • AS
    Alexandra Sakellariou
    Dec 21, 2025
    1.0
    I’ve been filling the same asthma inhaler prescription at this pharmacy for over 20 years. When my doctor sent in a refill, the pharmacy claimed they never received it. Since it was the weekend, I couldn’t get in touch with my doctor—and I was completely out of inhalers and struggling to breathe. I asked the pharmacist for an emergency inhaler, something I’ve had prescribed here for decades. She refused, said there was “no evidence” I needed it urgently, and told me to visit a walk-in clinic the next day. I explained I couldn’t wait and would now have to go to the ER just to access basic, life-sustaining medication. She offered no alternatives and said nothing was available over the counter. This level of incompetence is dangerous. I’m now burdening the ER for a prescription this pharmacist could have easily issued in good faith.
  • RA
    Robert Aird
    Dec 20, 2025
    1.0
    I have been dealing with this location for over 2 decades and never had a problem until recently. Purchased a couple of all-zone transit day passes because my wife and I were going to Vancouver early the next morning. Mentioned to the gentleman behind the counter that we were seniors and he gave us 2 orange passes. I told him the passes were always blue and white for seniors. He replied these were the correct passes. I said well they have always sold us the wrong ones then in the past. Anyway the next morning these passes were no good. Insufficient funds. He sold us reload cards. Almost missed our legal appointment. I went back at the end of the day and asked for the manager. She told me to get a refund with Coast Mtn. I said I purchased these here and we didn’t use them. Not happy, I think I could have easily been refunded. I was sold something I didn’t ask for.

Frequently Asked Questions About London Drugs

Where is the London Drugs store in Surrey located?

The London Drugs store is located at 15355 24 Ave, Suite 100, Surrey, BC, V4A 2H9, Canada.

What are the regular opening hours for London Drugs Surrey?

London Drugs Surrey is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 8:00 PM.